Account Executive, Enterprise

United States Digital Space LLC; United States; Hybrid; USD 315,000 - 390,000; Full time

Benefits offered by this job

Hybrid work arrangement

Bonus program or incentive

Job summary

Salesforce, integrating Fin, seeks an Enterprise Account Executive to drive adoption of Fin, our AI agent for enterprise customer service. You’ll own the full sales cycle, build strategic relationships, and shape product-led adoption across industries.

You will join a world-class sales team, earning a competitive OTE in major U.S. markets, with a hybrid work policy and opportunities for growth, leadership, and impact on AI-driven customer experiences.

Qualifications

• 8+ years as Account Executive selling SaaS to enterprise.
• Hunter mentality with outbound pipeline generation.
• Familiarity with AI-powered customer engagement tools.
• Proven track record of meeting/exceeding targets.
• Excellent written and verbal communication.
• Strategic thinker with cross-functional collaboration.
• Customer-centric approach with credibility in competitive deals.
• Growth mindset with willingness to mentor others.

Responsibilities

• Champion AI transformation: Drive adoption of Fin, helping enterprise clients unlock AI to scale support operations.
• Full-cycle sales ownership: Manage prospecting through close with a consultative, tailored approach.
• Customer advocate: Represent the voice of the customer to product and marketing teams.
• Tailored AI demonstrations: Create and deliver customized demos showcasing Fin's value.
• Revenue-focused: Provide forecasts and maintain visibility into the sales pipeline.
• Team growth: Mentor peers and lead innovative projects to enhance the team.

Skills

Enterprise SaaS sales

Outbound prospecting

AI expertise

Quota attainment

Strategic communication

Customer-centric selling

Growth mindset

Team mentorship

Job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, our cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.

This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.

What will I be doing?

• Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.

• Full-cycle sales ownership: Manage the entire sales process—from prospecting to close with a consultative and tailored approach.

• Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.

• Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.

• Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.

• Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.

What skills do I need?

• Proven success: 8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.

• Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.

• AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.

• Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.

• Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.

• Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.

• Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.

• Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development

*Proof of eligibility to work in the United States is required.

The OTE salary range for candidates is $351,000 to $390,000 for the San Francisco Bay Area and New York, $315,000 to $351,000 in Washington and Chicago, $298,350 to $331,500 in Colorado. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through ourcore values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, se