Account Executive - Employee Benefits

Alliant Insurance Services; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Alliant Insurance Services seeks an experienced client services leader to manage and grow a mid-market book, servicing assigned accounts with Producers and directing a service team.

Responsibilities include developing new leads, negotiating with carriers, and presenting renewal analyses, while ensuring high client satisfaction and adherence to CE requirements for licensure.

Qualifications

• Bachelor's Degree equivalent combination of education and experience.
• Eight (8) or more years related work experience.
• Valid Insurance License.
• Must continue to meet Continuing Education requirements for license renewal.

Responsibilities

• Manage all client required services and maintain client relationship with minimal input from Producers.
• Develop mid market book of business through direction of service team.
• Receive and develop new business leads from Producers or identify cross-sell opportunities.
• Act as direct client contact from lead.
• Lead representative to an assigned book-of-business.
• Participate in team selling including finalist interviews and RFP responses.
• Prepare and present renewal analyses for clients.
• Sell renewal business and additional lines of coverage where applicable.
• Propose additional services to clients via Producer Service Proposals.
• Provide analysis and recommendations concerning client coverages.
• Select carriers for solicitation and negotiate terms.
• Respond to client inquiries on benefits and claims.
• Review coverage contracts and amendments for accuracy.
• Manage vendor relationships and contracts for clients.
• Oversee dedicated service team.
• Serve as technical expert to resolve complex issues.
• Create new client sales opportunities.
• Collect fees and reconcile accounts within 60 days of invoicing.
• Uphold agency data standards and data integrity.

Skills

Communication

Problem solving

Teamwork

Time management

MS Office

Education

Bachelor's degree

Insurance license

Continuing education

Tools

Microsoft Office Suite

Job description

SUMMARY

Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities. Manages book of business and directs the work of a service team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages all client required services and maintains client relationship with minimal input from Producers;
• Manages mid market book of business through direction of employees on service team;
• Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities;
• Acts as direct point of contact for client from time of lead;
• Acts as the lead representative to an assigned book-of-business;
• Participates in team selling process including finalist interviews and RFP responses;
• Prepares and presents to client renewal analysis;
• Sells renewal business to existing clients and where applicable, sells additional lines of coverage;
• Promotes to clients other services offered by our agency by way of preparing Producer Service Proposals;
• Provides analysis and recommendations concerning client's existing coverages;
• Selects carriers for solicitation and negotiates with carriers for benefit and premium considerations;
• Receives and responds to client inquiries including benefit and claim questions and issues;
• Reviews client coverage contracts and amendments for accuracy;
• Manages and negotiates third party vendor relationships and contracts on behalf of the client;
• Manages dedicated service team;
• Serves as technical expert, assisting department members to resolve complex issues;
• Creates new client sales opportunities;
• Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

• Bachelor's Degree equivalent combination of education and experience
• Eight (8) or more years related work experience
• Valid Insurance License
• Must continue to meet Continuing Education requirements for license renewal

SKILLS

• Excellent verbal and written communication skills
• Good problem solving and time management skills
• Ability to work within a team and to foster teamwork
• Good planning, organizational and prioritization skills
• Proficient in Microsoft Office Suite