Account Executive I

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental and vision coverage on day 1

Dollar-for-dollar 401K match

Paid time off to volunteer

Job summary

A leading facility management company in Cincinnati seeks an Account Executive to drive business growth by acquiring clients. You will receive training in operations, sales processes, and client management strategies. Ideal candidates have up to 2 years of inside sales or operations experience, along with strong communication and client management skills. Benefits include health coverage, 401K match, and paid caregiver leave.

Qualifications

• 0-2 years’ experience in inside sales or operations, preferably in facility management or related industries.
• Valid Driver’s License.
• Basic understanding of customer organizations.

Responsibilities

• Participate in structured training programs on sales techniques.
• Assist senior Account Executives in managing client accounts.
• Help prepare proposals and reports for client meetings.

Skills

Experience in inside sales or operations

Working knowledge of Microsoft Office

Proficient communication skills

Client relationship management

Ability to work in fast-paced environment

Tools

Salesforce

Job description

Overview

Title: Account Executive

Reports To: Manager of Business Development

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary

As an Account Executive I (AE) for DMG, you will play a crucial role in driving our business growth by identifying, acquiring, and growing clients within the facility management sector. You will undergo comprehensive training to learn our operations, products, sales processes, and client management strategies. The goal is to prepare you to become a full-fledged Account Executive capable of driving revenue growth and building lasting client relationships.

What You'll Do

• Participate in structured training programs on sales techniques, operations, product knowledge, and client relationship management.
• Assist senior Account Executives in managing client accounts, including calls, work orders and escalations.
• Help prepare proposals, presentations, and reports for client meetings.
• Learn to manage a sales pipeline using CRM tools (e.g., Salesforce).
• Support the team in achieving monthly and quarterly sales targets.
• Shadow customer interactions to gain hands-on experience in consultative selling.
• Work cross-functionally with operations, product, and provider teams.
• Communicate effectively with internal teams to ensure alignment of client needs and operational requirements.
• Address client concerns and resolve issues in a timely and satisfactory manner.
• Providing peace of mind by always being available to the customer.
• Other duties as assigned by management.

What You Need

• 0-2 years’ experience in inside sales or operations, preferably in facility management or related industries.
• Valid Driver’s License.
• Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook).
• Familiarity with Salesforce and other CRM software is a plus but not required.
• Eagerness to learn and grow in a fast-paced sales and operations environment.
• Ability to provide uninterrupted peace of mind to our customers; day, night, and weekends.
• Basic understanding of how to navigate customer organizations to gain access to key individuals, management, and purchasing decision makers.
• Proficient oral and written communication skills, multi-task oriented, and strong public speaking skills.
• Basic understanding of facility management services and industry best practices is a plus.
• Proficient client relationship management skills.
• Ability to work in an entrepreneurial environment and work as part of a go-to-market team.
• Limited business travel when required to support accounts and new business growth.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.