Account Executive – Customer Growth & Service (Remote)

Amy Falcon; Metairie (LA); Hybrid; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Zusammenfassung

Amy Falcon - State Farm Agent is seeking an Account Representative to support daily operations and customers' success. You help grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments.

You will proactively market relevant products and services, develop leads, schedule appointments, and establish strong customer relationships with a focus on service excellence.

Qualifikationen

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication; attentive listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Aufgaben

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Kenntnisse

Sales experience

Customer relationship management

Marketing understanding

Communication skills

Customer service

Needs anticipation

Interpersonal skills

Jobbeschreibung

Amy Falcon - State Farm Agent is seeking an Account Representative to support daily operations and customers' success. You help grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments.

You will proactively market relevant products and services, develop leads, schedule appointments, and establish strong customer relationships with a focus on service excellence.