Account Executive, Client Relationship Mgmt & Acquisition

T-Mobile; Lake Hiawatha (NJ); On-site; USD 115,000 - 210,000; Full time

Job summary

An innovative telecommunications company is seeking a dynamic Account Executive to manage a portfolio of Fortune 500 accounts. This role involves building and maintaining strong client relationships while driving growth through strategic planning and execution. You will leverage your expertise in complex sales negotiations and work collaboratively to develop solutions that meet customer needs. With a focus on sales excellence and customer engagement, you will play a crucial role in expanding market position and delivering exceptional value to clients. If you thrive in a fast-paced environment and are passionate about building lasting partnerships, this opportunity is perfect for you.

Benefits

401(k)

Stock grants

Paid time off

Parental leave

Medical benefits

Dental benefits

Vision benefits

Family benefits

Employee stock purchase plan

Access to money coaches

Qualifications

• 4-7 years B2B Field Sales Experience, preferably with Fortune 1K accounts.
• 2-4 years Telecom, Software or Technology experience required.

Responsibilities

• Manage a portfolio of Fortune 500 accounts to achieve long-term success.
• Create and qualify new opportunities by identifying technology gaps.

Skills

Business Planning

Business Relationship Management

Business Acumen

Sales Execution

Product Knowledge

Communication

Negotiation

Executive Level Presentations

Contractual Agreements

Autonomy and Navigation

Sales Management

Business Strategy

CRM and Microsoft Office

Education

High School Diploma/GED

Bachelor's Degree in Business, Marketing, Sales

Tools

Salesforce

Microsoft Office

Job description

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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

As an Account Executive, Client Relationship Management & Acquisition, you will manage a portfolio of Fortune 500 accounts to achieve long-term success. This role requires industry expertise and a proven track record of executing within large companies. You will need to excel in complex sales negotiations and be able to work both autonomously and collaboratively with partners, stakeholders, and in complex business development scenarios.

You will work closely with the Client Partner Executive on the account, ensuring alignment and strategic coordination. Your primary focus will be on retaining and understanding a book of existing clients, while also building new business through both existing and new relationships. You will work closely with clients to build strategies that address their business needs and drive growth.

This role involves setting and running customer sales appointments, working cross-functionally to sell and service our customers, and developing positive relationships with stakeholders at all levels. You will be focused on the next quarter, aiming to grow the 20-30% opportunities to 60-70% by the end of the current quarter.

In this dynamic position, you will leverage your expertise to identify white-space opportunities that solve our customers' business problems, ultimately protecting and growing our revenue in the account. Your ability to build and maintain strong relationships, coupled with your strategic thinking and business acumen, will be key to your success in this role.

Job Responsibilities

1. Sales Excellence: Create and qualify new opportunities by identifying technology gaps within a book of existing accounts, nurture current opportunities, and ensure retention. Work hand-in-hand with account executives to create account sales plans and ensure they are maintained as opportunities in the account progress, conduct Executive Briefing Center sessions, and key meetings.
2. Account Management: Manage the development and application of a dynamic customer plan based on proven methodologies to maintain a sustainable, long-term business portfolio. Demonstrate a strong understanding of the customer's business model to articulate growth opportunities and leverage industry expertise to shape the ecosystem. Serve as the primary point of contact and liaison with customers and T-Mobile partners and departments.
3. Customer Engagement: Proactively elevate relationships and T-Mobile sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expand strategic customer relationships to drive larger impact for the customer and expand into other areas of the organization. Develop a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipate customer's needs to deliver new insights on their business strategy and educate customers on ways to address them jointly.
4. Strategic Thinking: Leverage close relationships with leaders (e.g., senior leaders, VPs, and Directors) of the assigned account(s) and the broader ecosystem to shape long-term strategic direction and influence business metrics. Develop and implement strategies to expand the market position for assigned accounts. Successfully position new solutions and concepts for expanding business in evolving customer environments with funnel forecast and revenue growth accuracy.

Education and Work Experience

1. High School Diploma/GED (Required)
2. Bachelor's Degree in Business, Marketing, Sales or other relevant area of study. (Preferred)
3. 4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts. Required
4. 2-4 years Telecom, Software or Technology experience Required

Knowledge, Skills and Abilities

1. Business Planning: Contribute to account planning and execution, aligning with strategic goals. Manage deliverables and deadlines independently and for team members. (Required)
2. Business Relationship Management: Build and maintain long-term customer relationships to ensure satisfaction and increased revenues. Identify and develop new sales opportunities. (Required)
3. Business Acumen: Understand business metrics, financial drivers, growth initiatives, and industry challenges. (Required)
4. Sales Execution: Engage in daily customer interactions to create new sales opportunities and grow relationships. Meet or exceed sales targets with strategic accounts. (Required)
5. Product Knowledge: Act as the primary interface for products and services, raising their profile with customers. (Required)
6. Communication: Adapt communication style for different audiences. Communicate professionally with all levels of the organization, both in-person and virtually. (Required)
7. Negotiation: Handle sales negotiations confidently with prospects and existing clients. (Required)
8. Executive Level Presentations: Create and present persuasive content to C-level executives, both in person and virtually. (Required)
9. Contractual Agreements: Collaborate with Legal to draft contract terms. (Required)
10. Autonomy and Navigation: Work autonomously and navigate internal and external partners and stakeholders effectively. (Required)
11. Sales Management: Manage account relationships, financial outcomes, and multiple sales programs. (Required)
12. Business Strategy: Apply creative thinking and problem-solving skills. (Required)
13. CRM and Microsoft Office: Use CRM systems like Salesforce to manage customer interactions and sales activities. Strong skills in Microsoft Office, especially Excel. (Required)
14. T-Mobile Tools & System Knowledge: Familiarity with T-Mobile's tools and systems. (Preferred)

Licenses and Certifications

1. At least 21 years of age
2. Legally authorized to work in the United States
3. Travel:
   Travel Required (Yes/No): Yes

Additional Information

Pay Range: $115,900 - $209,100, with details on actual pay based on location, qualifications, and experience. Employees are eligible for sales incentives. Benefits include medical, dental, vision, 401(k), stock grants, paid time off, parental leave, family benefits, and discounts.

At T-Mobile, we promote diversity and equal opportunity. For accommodations, contact [e-mail].

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Telecommunications