Account Executive 1, Small & Medium Business Direct Sales - Market Development Representative

Xfinity; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A prominent leader in media and technology seeks to empower their team with a position that fosters relationships for business growth. The role focuses on selling Comcast’s services to property developers and enhancing customer experience. Ideal candidates should possess marketing and customer interaction skills with a High School diploma.

Qualifications

• Customer-facing role requiring 0-2 years of experience.
• Knowledge of marketing and customer service practices essential.

Responsibilities

• Communicate product benefits to customers; increase sellable business addresses.
• Develop and implement marketing practices to improve performance.
• Stay abreast of competitive landscape and participate in customer meetings.

Skills

Business

Customer Experience (CX)

Customer Service

Marketing

Strategic Objectives

Teamwork

Education

High School Diploma / GED

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for fostering relationships with office property developers, owners and managers to support bringing new Comcast Business Services Internet, Data, Voice and TV services to their properties.

Job Description

Core Responsibilities

• Communicates to potential subscribers and current customers product benefits, using appropriate sales techniques.Increases sellable business addresses through new building acquisition while operating within market capital guidelines.
• Positions the value of Comcast's portfolio of Business Services products to building developers, owners and managers.
• Develops and implements best marketing practices that contribute to improved performance and overall success.
• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Participates with out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skilled in presenting, persuading and negotiating.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business, Customer Experience (CX), Customer Service, Marketing, Strategic Objectives, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.