Account Executive

Smart Foodservice Stores; Twinsburg (OH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Short-term disability

Long-term disability

Employee stock purchase plan

Life insurance

Job summary

Smart Foodservice Stores in Twinsburg, OH seeks a high-performing sales professional responsible for managing assigned customer relationships, driving sales growth, and coordinating a sales team including Account Coordinator and CSRs to ensure contract alignment and profitable outcomes. The role emphasizes field visits, account penetration, presenting new products, and delivering business reviews.

Requires 3+ years in foodservice sales, strong communication, negotiation, Excel/Outlook/Word

Qualifications

• Education: High School diploma or equivalent; Bachelor's degree in Business/Marketing preferred.
• Experience: At least three years in sales or distribution (foodservice preferred).
• Skills: Strong written and verbal communication; negotiation and presentation abilities. Rely on MS Word/Outlook/Excel.

Responsibilities

• Develop and maintain existing accounts through personal visits; travel required (at least four days per week).
• Achieve annual sales plan through growth and penetration of accounts.
• Present new ideas/products to secure penetration and loyalty; manage product mix to maximize profit and contract compliance.
• Communicate with customers on performance, programs, and market trends; conduct Business Reviews.
• Lead the sales team to ensure optimum service, coordinate with operations/purchasing, and meet AR targets.
• Attend meetings, trainings, shows, and conferences; support rollout of new accounts.

Skills

Communication

Negotiation

Problem solving

Microsoft Word

Microsoft Outlook

Microsoft Excel

Education

High School diploma or equivalent

Bachelor's degree in Business/Marketing

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Join Our Community of Food People!

BASIC PURPOSE

Owns assigned customer relationships and drives sales growth, item and category penetration and profitability of those relationships. Coordinates and leads efforts of the Customer Service Representative and Account Coordinator as a unified sales team to ensure optimal account service and alignment with the customer's contract. This position is characterized by a sustained record of sales achievement and complete knowledge of the organization's policies, products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain existing accounts through personal visits and follow-up on a systematic basis. Travel required; anticipated field time at least four days per week.
• Responsible for achieving annual sales plan through growth and penetration of existing accounts.
• Present new ideas and products from primary vendors and exclusive brand products to secure account penetration and loyalty. Manage product mix to maximize profit goals and contract compliance.
• Communicate with customers to apprise them of mutual performance, new products, programs and market trends both informally as needed and through periodic, formal Business Reviews.
• Ultimately responsible for results of sales team (Account Coordinator and Customer Service Representatives) actions relative to assigned accounts. Lead sales team accordingly to:
  • Ensure optimum service to accounts including coordination with operational and purchasing functions, as needed.
  • Maximize AE time spent with customers.
  • Meet or exceed accounts receivable currency targets including coordinating with central AR as needed.
  • Review all accounts to ensure program compliance, develop unique sales approach, identify needs, and expand sales.
  • Maintain a profile on all accounts to include order guides, statements periodicals and overall reporting. Verify pricing information to ensure correctness.
• Attend Sales Meetings, Training Sessions, Food Shows, and Conferences as deemed necessary by Management and Customer requirements.
• Set-up and support rollout of new accounts as assigned.

SUPERVISION

None

RELATIONSHIPS

• Internal: Customer Service Representatives, Account Coordinator, VP of National Sales and National Sales management, Accounting, Purchasing, Operations
• External: Customers, Vendors

QUALIFICATIONS

• Education/Training: High School diploma or equivalent required; Bachelor's degree in Business/Marketing preferred.
• Related Experience: A minimum of three years of sales or distribution experience required (foodservice industry or related preferred). Experience in restaurant operations desirable. Experience using quantitative & qualitative research data will be helpful.
• Knowledge/Skills/Abilities: Excellent oral and written communication skills, as well as customer service and presentation abilities. Should also have demonstrated problem solving ability and negotiation skills. Working knowledge of Microsoft Word, Outlook and Excel required.

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

This role may also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $60,000 - $100,000

***EOE - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***