Account Executive

FARM; Town of Lancaster (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

FARM seeks an Account Executive to own client relationships and help develop and execute marketing programs that drive real business results. You will understand each client's business, industry, and goals, collaborating with internal teams to ensure work is strategic, on-brand, and aligned with client objectives.

You will monitor account health, support profitable growth, and proactively identify opportunities to strengthen partnerships while guiding campaigns from brief through launch and

Qualifications

• 4–6 years of agency account management experience.
• Ability to understand client business, goals and industry dynamics.
• Proven track record in growing client relationships.
• Understanding of agency economics, scope discipline and profitability.
• Experience coordinating cross-functional teams to deliver campaigns.

Responsibilities

• Serve as primary day-to-day contact for assigned accounts, owning the client relationship.
• Build deep knowledge of each client's business, competitive landscape, and category dynamics.
• Lead integrated marketing campaigns from brief to launch, translating strategy into strong work.
• Grow existing accounts by identifying opportunities that expand scope and deepen partnerships.
• Write clear briefs capturing objectives, audience, and strategic direction.
• Partner with internal teams to shepherd work from brief through delivery and ensure alignment.
• Present client-facing materials including proposals, timelines, and performance updates.
• Review concepts, copy, and materials to ensure brand alignment and accuracy.

Skills

Account management

Client relationships

Strategic planning

Campaign execution

Project management

New business exposure

Job description

The Account Executive owns client relationships and helps develop and execute marketing programs that drive real business results. You'll develop a deep understanding of each client's business, industry, and goals, contributing to strategic planning, collaborating with internal teams, and ensuring the work is strategically aligned, on brand, and reflective of client objectives. You'll also monitor overall account health, support profitable growth, and proactively identify opportunities to strengthen and expand client partnerships.

What You'll Do

Client Partnership & Strategic Account Management

• Serve as the primary day-to-day contact for assigned accounts, owning the client relationship and ensuring clients feel informed, supported, and confident in the work.
• Build deep knowledge of each client's business, competitive landscape, and category dynamics, bringing informed perspective to strategic conversations and planning.
• Lead integrated marketing campaigns from brief to launch, translating strategy into creatively strong work that drives meaningful business results.
• Grow existing accounts by identifying organic opportunities that expand scope, create client value, and deepen partnerships.

Campaign Execution & Stewardship

• Write clear, insightful creative and project briefs that accurately capture client objectives, audience, and strategic direction.
• Partner with internal teams (strategy, creative, media, production, etc.) to shepherd work from brief through delivery, ensuring alignment with approved strategy and client expectations at every stage.
• Prepare and present client-facing materials including proposals, estimates, timelines, and performance updates with clarity and confidence.
• Review creative concepts, copy, and production materials to ensure accuracy, brand alignment, and strategic consistency before client delivery.

What You'll Bring

Required Experience & Expertise

• 4?6 years of experience in agency account management with demonstrated growth in responsibility and client ownership.
• Experience working with established brands ? you understand what rigor, process, and accountability look like.
• A track record of strengthening client relationships through proactive thinking and opportunity identification, not just reactive service.
• Familiarity with agency economics: how profitability works, why scope discipline matters, and how to balance client value with agency health.
• Some exposure to new business ? whether participating in pitches, supporting proposals, or helping onboard new clients.
• Campaign management experience with comfort tracking performance and contributing to optimization decisions.
• Strong project management skills with the ability to manage multiple priorities across accounts without losing accuracy or responsiveness.

EEO

Does not discriminate on the basis of race, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Benefits

Why FARM

At FARM, we believe creativity should work as hard as the brands we build. We're a 35-person independent agency with 40+ years serving sophisticated clients across a variety of industries. We focus on ideas that drive growth, solve real business problems, and deliver measurable results. Strategy, creativity, and execution are tightly connected here, and accountability matters at every step.

You'll work alongside smart, motivated people who care deeply about the quality of the work and the outcomes it delivers. We're building the client service structure we've needed, and the right person will help shape what excellent client service looks like at FARM.