Account Executive

Excelsia AMM; Spokane Valley (WA); On-site; USD 55,000 - 90,000; Full time

Job summary

Excelsia AMM in Spokane Valley, WA is seeking a dynamic Sales/Marketing professional to represent and market the Company's services to the business and insurance community, and to grow existing relationships.

You will develop strategic sales and customer service plans with the Marketing Team, drive visits and closings, and use CMS/Salesforce experience to document calls and support growth. Strong communication and typing skills required.

Qualifications

• Prior sales/marketing experience in healthcare.
• Experience working with CMS and Salesforce highly desired.
• Excellent verbal and written communication skills.
• Ability to develop and execute marketing strategies.
• Typing at 50+ WPM and proficient in MS Office.

Responsibilities

• Represent and market the Company’s services to the business and insurance community.
• Maintain existing business relationships to promote efficient delivery of health services.
• Generate new business relationships to promote the consultative delivery of health services.
• Assist Marketing Team in developing sales and customer service plans.
• Create and execute a strategic sales plan with the Marketing Team.
• Develop and implement a customer service plan, document requirements and resolve complaints.
• Maintain accurate sales call records and reports.
• Acquire and maintain understanding of personal injury and workers’ comp regulatory issues.
• Assess employer occupational healthcare needs and local market dynamics.
• Represent the Company in local community and trade groups; attend meetings outside regular hours.

Skills

Sales & marketing

Healthcare industry knowledge

Verbal and written communication

Relationship building

Strategic planning

CMS experience

Salesforce

Typing 50+ WPM

Microsoft Word/Excel

Tools

Salesforce

CRM software

Job description

Spokane
12615 E Mission Ave
Suite 109
Spokane Valley, WA 99216, USA

Job Duties

• Represent and market the Company’s services to the business and insurance community.
• Maintain existing business relationships to promote the consultative, efficient delivery of health services to patients and clients.
• Generate new business relationships to promote the consultative, efficient delivery of health services to patients and clients.
• Assist the “Marketing Team” in development of sales and customer service plans and ensure their successful completion.
• Create and execute a strategic sales plan with the involvement of the Marketing Team that meets or exceeds the business development goals of the Company including, but not limited to, the required business visits per day, follow-up plans, and closing ratios.
• Create and execute a customer service plan that clearly identifies customer requirements, effectively communicates with other Company personnel, documents and resolves customer complaints, maintains existing customer relationships and increases the type of services by existing customers.
• Maintains and communicates accurate, complete and current sales call records, sales summaries and other required documentation to appropriate parties.
• Acquire and maintain a complete understanding of the personal injury field and workers’ compensation regulatory issues that drive the industry.
• Ability to utilize such understanding in the assessment of employer’s occupational healthcare needs.
• Maintain a current profile of the local market including, but not limited to, marketplace demographics, potential customers and healthcare providers competitive with the Company.
• Represent the Company in local community and business trade groups, associations, and other forums.
• Attend sales meetings and functions outside of regular business hours.
• Prior sales/marketing experience in healthcare.
• Excellent verbal and written communication skills.
• Experience working in a CMS; Salesforce experience highly desired.
• Effective at developing and executing on marketing strategies.
• Problem solving and organizational skills.
• Typing at 50+ WPM.
• Working knowledge of word processing programs and spreadsheets.
• Ability/experience training other members of the Marketing Team.

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Excelsia injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.