Account Executive

Bottom Line Designs; Portsmouth (NH); On-site; USD 90,000 - 130,000; Full time

Job summary

Bottomline is seeking an Account Executive for Paymode to expand and grow client programs through expansion, upsell, and upgrades. You will partner with banks and fintechs to build strategic expansion plans that drive day one revenue and new campaign spend growth.

You will manage CRM forecasts, present roadmap highlights, and support RFPs while collaborating with marketing and client success teams to maximize revenue and client satisfaction across your portfolio.

Qualifications

• 6+ years in client-facing roles within sales, success, account management, or professional services in an enterprise SaaS company.
• 3+ years in SaaS or payments/FinTech, preferably in a services context.
• Experience engaging with C-Suite decision makers and driving expansion.
• Proven ability to drive sales and expand within prospects or existing customers.
• Strong opportunity management and CRM discipline.
• Excellent written, verbal, and presentation skills; collaborative mindset.
• Willingness to travel up to 50%.
• Bachelor’s degree or higher, business or technical focus preferred.

Responsibilities

• Expand and grow client programs through expansion, upsell, and upgrades.
• Partner with banks and fintechs to build expansion plans that drive day one revenue and campaign spend growth.
• Manage and maintain opportunity records in Paymode’s CRM with accurate forecasts.
• Present product roadmap highlights and translate investments into business value for clients.
• Support RFP requests for existing clients.
• Collaborate with internal and external channel partners to uncover strategic opportunities.
• Ensure day one projected revenue deployment with client success and operations teams.
• Attend cadence calls with client success partners to track program health and growth.

Skills

Client facing

SaaS sales

C-suite engagement

CRM management

Forecasting

Time management

Education

Bachelor's Degree or higher

Tools

PowerPoint

Excel

Word

CRM software

Job description

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

As an Account Executive within the Paymode business you are responsible for expanding and growing client programs in your portfolio through successfully booking expansion, upsell and upgrade opportunities. You will partner with our bank and fintech partners to build strategic expansion plans across your assigned client base that drive both day one revenue and new campaign spend growth. This is a quota carrying position reporting up through senior sales leadership.

Identify and Manage Expansion Opportunities to Close

• Execute Business Reviews to uncover new opportunities such as acquisitions, untapped spend categories, competitive program takeaways, upgrades and upsells
• Bring your experience with growth plan best practices to align our clients’ business goals and objectives with Bottomline’s products, solutions, and services.
• Leverage data to demonstrate current program success as a foundation for expansion.
• Develop relationships with C-level executives within your client organizations to enhance the overall relationship, client stickiness, account expansion.
• Manage and maintain opportunity records within Paymode’s CRM to ensure accurate pipeline and forecasts.
• Understand and present product roadmap highlights to Clients, articulating how the investments and innovations translate to business value.
• Support RFP requests for existing clients.

Develop Deep Understanding of Paymode and Your Client Base

• Articulate the Paymode value drivers, provide proof points and position positive business outcomes.
• Understand the Vendor Sales process, communicate Paymode’s Vendor Campaign Methodology and drive clients to adopt best practices to maximize revenue.
• Learn and build subject matter expertise your clients’ businesses, markets, challenges, and opportunities.

Collaborate with Key Internal Stakeholders

• Partner with your internal and external channel partner counterparts to uncover strategic opportunities to expand your client’s Paymode program.
• Play an active role in ensuring the full deployment of day one projected revenue by partnering with client success and operational teams to drive booked revenue to fully reported revenue
• Attend cadence calls alongside your client success partners to ensure you keep a pulse on client program success, growth opportunities and areas of improvement
• Ensure we are consistently capturing new client spend to grow the vendor sales pipeline
• Document and share stories and references with Marketing about successful clients and Paymode’s impact on their business, automation, security, etc., while also working with Marketing on targeted messaging and content, such as whitepapers, videos, collateral, and other materials, as requested.

If you have the attributes, skills, and experience listed below, we want to hear from you:

• 6+ years of experience in Client facing roles within sales, success, account management, or professional services in an enterprise SaaS company
• 3+ years of experience within a SaaS or payments business, preferably in FinTech/Services
• Experience with Command of the Message sales methodology a plus
• Experience developing relationships and influencing C‑Suite decision makers.
• Proven ability to drive sales and/or expansion within prospects and/or existing customers.
• Rigorous attention to detail to opportunity management within Paymode’s CRM
• Proven ability to effectively engage with and navigate across corporate functions and the C Suite.
• Detailed-oriented, organized with effective time management skills.
• Listening well, exceptional interpersonal skills and excellent written, presentation and verbal communication skills.
• Always positive, driven to excel, takes ownership, works collaboratively.
• Superior working knowledge of standard Microsoft office tools including PowerPoint, Excel and Word.
• Bachelor’s Degree or higher, with a business or technical focus preferred
• Willingness to travel up to 50%

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.