Account Executive

Arthur J. Gallagher & Co. (AJG); Phoenix (AZ); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Job summary

Gallagher is seeking an experienced Account Executive to support risk-sharing programs and provide governance, CEO-level coordination, and claims facilitation. The role serves as a trusted liaison among the CEO, boards, committees, claims partners, and leadership while ensuring timely, compliant governance processes.

The position emphasizes organization, stakeholder engagement, and discrete handling of confidential information, with travel up to 10% and license requirements to be met within six

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Risk Program Administrators (RPA) is seeking an experienced, highly organized Account Executive to support property and casualty risk-sharing programs with a primary emphasis on board governance, CEO and executive support, claims facilitation, and practical office administration.

This role serves as a trusted administrative and operational liaison among the CEO, governing boards, committees, claims partners, service providers, and RPA leadership. The position supports board and committee operations, prepares governance materials and records, coordinates claims-related communication and documentation, assists with office operations, and ensures timely follow-through on board-directed and executive priorities.

How you'll make an impact

Board, Governance, and Executive Support

• Serve as a key administrative and operational liaison to the CEO, governing boards, board chairs, committee leaders, claims partners, and service providers.
• Coordinate executive calendars, board schedules, committee meetings, agendas, logistics, conference calls, board packets, briefing materials, and follow-up activities.
• Prepare, take, draft, maintain, and organize board and committee minutes, including related file preparation, signature routing, approved records, and action-item tracking.
• Maintain governance records, public meeting notices, open meeting files, board actions, policy decisions, committee assignments, resolutions, governance calendars, and key program decisions.
• Maintain the Board Policy Manual and support compliance with bylaws, public notice requirements, reporting timelines, and established administrative protocols.

Claims Facilitation and Partner Coordination

• Facilitate claims-related communication among the CEO, board leadership, pool leadership, claims administrators, adjusters, counsel, reinsurers, and service providers.
• Coordinate claim status updates, escalation items, meetings, documentation, reporting, and follow-up to support timely communication and effective resolution.
• Manage and track claim-related emails, invoices, adjuster reports, follow-up letters, claim files, financial folders, documentation, and related records throughout the life of a claim.
• Coordinate claims pay request intake, review routing, approval tracking, database entry support, and submission to accounting or other designated parties.

General Office and Administrative Support

• Maintain office files, risk pool records, digital and physical filing systems, mail handling, correspondence routing, phone coverage, supplies, and general office maintenance.
• Collect, organize, scan, and route receipts, invoices, payables, and support materials for accounting review and payment processing.
• Assist with report research, presentation drafting, calendar coordination, renewal support, and procedural improvements that strengthen responsiveness and efficiency.

About You

• Bachelor's degree and 3 years related experience OR High School Diploma/GED and 8 years related experience required. License required.
• Experience supporting board governance, executive administration, CEO-level coordination, claims facilitation, office administration, risk management, insurance programs, or related business functions.
• Strong organizational, relationship management, stakeholder engagement, communication, and project coordination skills.
• Demonstrated ability to manage multiple priorities, maintain records, prepare executive materials, and handle confidential information with discretion.
• Property & Casualty Producer License or ability to obtain within six months of employment; willingness to travel as needed, up to 10%.

Preferred:

• Experience with self-insured risk pools, public entity programs, insurance organizations, governing boards, claims administrators, adjusters, or insurance service providers.
• Board governance, executive assistant, CEO-level administrative support, meeting management, or claims coordination experience.
• Experience preparing board packets, executive briefings, claims updates, reports, presentations, or related governance materials.
• Additional professional designations such as CPCU, ARM, CIC, AIC, or similar credentials.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)