Account Executive

RCI, LLC; Massachusetts; Hybrid; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Travel + Leisure Co. is seeking a driven Account Executive to grow the RCI network through new affiliate acquisition and strong partner engagement.

The role emphasizes execution, prospecting, and relationship management with a 60/40 sales/service split and travel up to 50% for client meetings. You will prospect, deliver presentations, support negotiations, manage a portfolio of resorts, and maintain CRM records while assisting senior leaders with strategic initiatives.

Qualifications

• 3+ years of B2B sales, account management, or business development.
• Hospitality or service industry experience preferred.
• Strong communication, presentation, and relationship-building skills.

Responsibilities

• Prospect for new business and build a robust pipeline targeting mid-sized resorts underrepresented in the RCI network.
• Assist in presenting and negotiating standard agreements, communicating value to hotel executives.
• Serve as primary contact for a portfolio of resort affiliates and drive engagement with core products and services.

Skills

New business prospecting

Pipeline generation

Presentation skills

Relationship management

Sales analytics

Education

Bachelor’s degree in Business or Hospitality

Tools

Salesforce

MS Office

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Account Executive (AE) is an energetic and results-driven role responsible for supporting the growth of the RCI network by actively driving new business acquisition and ensuring high engagement with a portfolio of existing affiliate partnerships. This is a junior sales position with a primary focus on execution, prospecting, and relationship management. The role requires strong organizational skills, professional communication, and the ability to balance the core priorities of sales (60%) and service (40%) to maximize network value and drive revenue for RCI.

How You’ll Shine

• New Business Prospecting & Pipeline Generation: Execute outbound phone and email campaigns to identify, qualify, and secure new business opportunities, specifically targeting smaller-to-mid-size resorts currently underrepresented in the RCI network. (25% time)
• Sales Presentation & Negotiation Support: Prepare presentation materials, assist in the negotiation of standard agreements, and present RCI's core products and value proposition to key contacts (e.g., General Managers, department heads). (15% time)
• Affiliate Relationship Management: Serve as the primary contact for a designated portfolio of existing resort affiliates. Nurture these relationships, address day-to-day needs, and ensure high engagement and adoption of RCI's core products and services. (25% time)
• Goal Attainment & Activity Tracking: Meet specific, measurable individual monthly and quarterly sales activity targets (calls, meetings, proposals) and contribute directly to the team's overall annual revenue goals. (20% time)
• CRM & Reporting: Meticulously track all sales and service activities, client interactions, and pipeline progress within the corporate CRM platform and ensure accurate and timely submission of activity reports to the Director. (10% time)
• Strategic Support: Assist the Director of Sales and other senior leaders with research, analysis, and execution of strategic initiatives critical to long-term network stability and growth. (5% time)

Travel Requirements

This role requires significant business travel, typically up to 50%, to attend industry events, conduct in-person client meetings, and support the Director in optimizing client servicing and closing key partnerships.

What You’ll Bring

• Education: A Bachelor’s Degree in Business, Hospitality, or a related field or equivalent practical experience (5 years of B2B sales experience).
• Knowledge and Skills: The employee should have a basic-to-intermediate understanding of the global timeshare, hospitality, and travel industry. Strong professional verbal, written, and presentation skills suitable for engaging with management-level resort executives. High level of energy, drive, positivity, client focus, and accountability necessary to manage a dual sales and service portfolio.
• Technical Skills: Proficiency with all MS products. Mandatory proficiency in utilizing corporate CRM platforms (e.g., Salesforce) for activity logging and pipeline management.
• Job Experience: A minimum of 3 years of proven experience in B2B sales, account management, or business development, preferably within the hospitality or service industry.

How You’ll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation Generally starting at $80,000 - $80,000 per year. The actual salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.