Account Executive

spotinc; Indianapolis (IN); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Spot Freight, Inc. in Indianapolis, IN is hiring Account Executives to support growth of existing accounts by leveraging Spot's services and freight solutions. You will nurture relationships, handle communications, quotes, and operate and grow assigned accounts.

The role requires strong communication, an energetic personality, and a strong work ethic with on-site presence at the Indianapolis office. Bachelor’s degree and logistics knowledge are preferred, with a proven customer support track

Formación

• Bachelor's degree preferred; sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support.

Responsabilidades

• Manage client relationships and day-to-day operations to ensure customer satisfaction.
• Serve as primary communication channel for clients and prospects to grow assigned accounts.
• Review opportunities with client and coordinate with the National Account Director for each designated customer.
• Ensure load management and coordination with Spot teams as needed.

Conocimientos

Fast-paced environment

Negotiation skills

Entrepreneurial spirit

Organization & detail orientation

Adaptability & multitasking

Decision-making & problem solving

Educación

Bachelor's degree preferred

Descripción del empleo

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role:

The Account Executives report to a Senior/National Account Manager and support the growth of existing accounts by leveraging Spot's services and freight solutions to nurture relationships and build lasting partnerships. This role requires great communication skills, an energetic personality, and a strong work ethic. Account Executives are responsible for communication, quoting, developing, operating, maintaining, and growing their assigned accounts.

Responsibilities:

• Manage client operational relationships and day-to-day operations between the customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
• Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
• Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
• Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics.

Qualifications:

• Bachelor's degree preferred, previous sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support.

Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Strong negotiation skills - persuasiveness, aggressiveness, confidence, resilient
• Entrepreneurial and competitive spirit, passion, self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue resolution.

Additional Information:

• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
• On-site 5 days a week at our Indianapolis, IN office

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Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.