Account Executive

Mongoose; Cleveland (OH); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K with company match

Flexible PTO

Competitive leave policies

13 paid holidays

Job summary

Mongoose is transforming higher education conversations with an AI-enabled platform that drives compliant, empathetic engagement across campuses. As an Account Executive, you will cultivate relationships with prospective clients, lead strategic demos, and close deals that help schools better support students and families.

You’ll work in a fast-paced, collaborative environment with SDRs, Marketing, Product, Revenue, and Client Success to ensure a steady flow of high-quality opportunities and

Qualifications

• 2–5 years of SaaS sales or higher education tech experience.
• Proven track record of meeting or exceeding quotas.
• Consultative selling approach that identifies stakeholder needs.
• Strong ability to build trust with decision-makers.
• Data-driven approach to pipeline management and forecasting.
• Resilient mindset with an adaptable outreach stance.
• Knowledge of higher education is a plus.

Responsibilities

• Own the full sales cycle from prospecting to closing.
• Lead personalized demos and articulate actionable solutions.
• Build and manage a robust, forecastable pipeline.
• Collaborate with Marketing, Product, Revenue and Client Success.
• Continuously review performance data to sharpen strategy.

Skills

SaaS sales

Higher ed tech

Consultative selling

Relationship building

Data-driven

Grit

Creative thinking

Resilience

Tools

HubSpot

Job description

At Mongoose, we believe every conversation matters.

We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported - our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.

We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.

Join us and be part of a team that’s making a real difference in education—one conversation at a time.

As an Account Executive at Mongoose, you’ll be at the forefront of our growth, working exclusively with prospective clients to show them how our innovative solutions can change the game. This isn’t just about hitting quotas—it’s about building meaningful relationships, solving real challenges, and driving impact for schools and their students. If you thrive in a fast-paced, collaborative environment and love the thrill of turning leads into long-term partnerships, this is the role for you.

What You\'ll Do

• Be a Hunter: Own the full sales cycle, from prospecting to closing, and bring new clients into the Mongoose family. Build a thriving pipeline by getting creative—networking, strategic follow-ups, and turning hesitant prospects into enthusiastic partners. Craft compelling outreach that speaks directly to higher-ed leaders, and work alongside SDRs to amplify your impact


• Deliver Winning Solutions: Lead dynamic, personalized demos that don’t just showcase features but solve real problems. Take a consultative approach, uncovering challenges and positioning Mongoose as the clear, game-changing solution. Use disciplined, insight-driven sales methodology to qualify deeply, forecast accurately, and maintain a clean, predictable pipeline


• Build Relationships That Matter: Go beyond selling—become a trusted partner to higher-ed leaders by understanding their needs and aligning Mongoose’s solutions to their biggest challenges. Craft compelling, outcome-focused narratives that resonate with VP- and C-level leaders and turn conversations into commitments


• Collaborate for Success: Sales isn’t a solo act. Team up with Marketing to keep a steady flow of high-quality leads, sharing insights to sharpen campaign strategies. Stay plugged into Product updates so you’re always one step ahead in positioning Mongoose’s competitive edge. Work closely with Revenue and Client Success to ensure a smooth transition from prospect to long-term partner


• Measure and Improve: Keep your pipeline airtight in HubSpot, tracking every opportunity with precision. Regularly review performance data and share insights that help refine your approach. Use data as your secret weapon—turning insights into action and consistently surpassing your sales goals

What You\'ll Bring to the Table

• A Passion for Closing Deals: The thrill of the chase, the art of the pitch, the satisfaction of sealing the deal—you thrive on all of it. You have 2-5 years of experience in SaaS sales or higher ed tech, with a proven track record of not just hitting but crushing quotas


• Consultative Selling Skills: You ask the right questions, truly listen, and craft solutions that make an impact. Complex ideas? No problem—you break them down into compelling, actionable insights that resonate with decision-makers


• Relationship-Driven Mindset: Whether it’s an in-person meeting or a quick Zoom, you know how to build trust and credibility. You don’t just sell—you help people solve real problems and take pride in being part of their success


• Creative and Resilient: You think outside the box, whether it’s a new approach to outreach or a fresh angle for engaging prospects. When you hit a roadblock, you pivot, adapt, and turn every "no" into momentum for the next "yes."


• Data-Driven and Organized: You know that sales isn’t just about gut instinct—it’s about tracking, analyzing, and optimizing. You love using data to refine your strategy, and if you’ve worked with HubSpot or another CRM, you know how to keep your pipeline clean and your insights sharp


• Higher Ed Knowledge (a Plus, Not a Must): Experience in the higher ed space is great, but it’s not a deal-breaker. What matters most is your ability to learn fast, adapt quickly, and understand what makes this industry tick


• Grit… Yes, We Said Grit: Tech sales isn’t for the faint of heart—it takes resilience, adaptability, and a relentless drive to succeed. You bring the courage, determination, and grit to thrive in a fast-moving, ever-evolving business

Why You\'ll Love it Here

You’ll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We’re all about collaboration, growth, and doing work that truly makes a difference.

Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.

Our values define us, and we celebrate diversity in all its forms. If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.

We Offer

• Comprehensive medical, dental, and vision coverage


• 401K with company match: 100% of the 1st 3% and 50% of the next 2%


• Flexible PTO


• Competitive Leave Policies


• 13 paid holidays, including a week off between Christmas and New Year’s

If this sounds like your kind of challenge, let’s talk! help us move people forward, one conversation at a time.

At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.

The total on-target earnings (OTE) for this role are $160,000, with a base salary of $80,000 as a 50/50 split between base and commission.