Account Executive

CVS Health Corporation; Austin (TX); On-site; USD 60,000 - 139,000; Full time

Job summary

CVS Health is seeking an Account Executive to serve as a senior liaison for PBM clients. You will interface with leadership and drive renewal, retention, and up-sell across an assigned book of business.

You will lead the account team and partner with medical, product, operations, underwriting, and legal, delivering quarterly and annual reports while advancing client relationships and revenue growth. The role supports remote or hub-based work with up to 30% travel.

Qualifications

• 5+ years of cumulative Account Management or equivalent client-facing experience in healthcare.
• Must possess a valid and current driver's license.
• Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured.
• Proficiency in Word, Excel, PowerPoint.

Responsibilities

• Lead the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery.
• Develop strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
• Collaborate with internal teams including medical, account management, clinical, product, operations, and underwriting.
• Use consultative selling skills to recommend CVS Health solutions to meet key client needs and influence client up-sell opportunities.
• Develop and deliver quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities.
• Formulate responses to RFPs through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal.
• Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.

Skills

Account management

Communication

Relationship building

Time management

Travel readiness

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

As an Account Executive (AE), you will serve as the senior level liaison for PBM clients. This is an excellent opportunity to interface with Leadership both internally and externally. As a healthcare sales professional, you will use your expertise to grow our business through renewal, retention, and up-sell of existing clients. You will accomplish this through:

• Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery.
• Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
• Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting.
• Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities.
• Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost‑saving opportunities.
• Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal.
• Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.

Your success as an Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as an Account Executive will position CVS Health for long term growth in the competitive PBM marketplace.

This position can be located in the Central or Western U.S. with the ability to work remotely or in a CVS Corporate Hub. You must have ability to travel up to 30% of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Required Qualifications

5+ years of cumulative Account Management or equivalent client-facing experience in healthcare.

• Must possess a valid and current driver's license.
• Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured.
• Proficiency in Word, Excel, PowerPoint

Preferred Qualifications

• Account Management experience or equivalent client-facing experience in pharmacy or PBM industry.
• Experience managing employer group or health plan accounts

Education

Bachelor's degree or equivalent experience may be considered.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

• $60,400.00 - $139,240.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.