Account Executive

TransPerfect; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Birthday off

Job summary

TransPerfect is seeking an Account Executive to serve as the main client contact, manage communications, quotes, and project setup. You will represent client needs to internal production teams to ensure successful outcomes and build long-term relationships for repeat business.

The role requires solid account management skills, strong planning and organizational abilities, and proficiency with project management tools. Travel may be required domestically and internationally.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in account management is a must.
• Strong planning, organizational and communication skills.
• Excellent interpersonal and negotiation abilities.
• Knowledge of project management tools is preferred.

Responsibilities

• Serve as the primary contact for client communications and expectations.
• Manage quotes, project setup, and align client needs with internal teams.
• Develop relationships with existing clients to drive repeat business.
• Lead tracks of work for localization projects and monitor progress.
• Create and monitor project plans and budgets.
• Collaborate with other departments to ensure smooth workflows.
• Provide regular status updates to clients and address issues promptly.
• Support business development opportunities through proposals and meetings.

Skills

English communication

Account management

Planning & organization

Interpersonal skills

Negotiation

Project management tools

Education

Bachelor's degree or equivalent

Job description

## Account ExecutiveApplylocations: US-Atlanta, GAtime type: Full timeposted on: Posted Todayjob requisition id: R2025-244292**TransPerfect Is More Than Just a Job...** Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.**Who We Are:**TransPerfect is the world's largest provider of technology-enabled global communication and content services for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink technology to leverage AI and simplify the management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.**What You Will Be Doing:**The Account Executive serves as a point of contact for the client, and is expected to consistently provide excellent customer service and account-level engagement support. They will manage client communications, quotes, project setup, and represent client needs and goals with internal TransPerfect production groups to ensure successful project completion and client satisfaction. In addition they will develop professional, value-adding relationships with existing clients to encourage repeat business and growth opportunities.The successful candidate will have solid account management skills, project organization skills, excellent resourcefulness and problem solving skills, and the ability to build strong relationships with client and internal teams across multiple geographies.**Description:*** Be responsible for all client communication, understanding client goals and interests and discussing project requirements with clients using consultative skills.* Lead specific tracks of work for large complex localization projects* Assist in creating and monitoring adherence to project plans/budgets* Communicate the client's goals, project requirements, and represent the client's interests to the team to ensure client expectations are met and managed.* Work closely with the project management team to maintain continuous knowledge of project status to identify potential issues and/or opportunities within or related to the project.* Coordinate with colleagues in other departments for the purpose of ensuring efficient workflow.* Ensure clients are regularly informed of project status and maintain clear communication with clients to ensure client needs are met and any issues are resolved.* Strengthen and expand relationships with existing accounts* Assist in related business development opportunities as they arise (proposal development, meetings, and presentations)* Develop strong understanding of company capabilities and services, and effectively communicate offerings to the client.* Compose or generate a variety of materials (e.g. reports, memos, decks, etc.) for the purpose of documenting activities, training, providing written reference and/or conveying information regarding the status of projects, etc.* <10% travel (including annual conferences, client meetings) - domestic and/or international**Who We Are Looking For:**Required Skills:* Excellent written and verbal English communication skills* Bachelor's degree or equivalent* At least 1-3 years of experience in account management* Prior experience in managing complex projects a plus* Excellent planning, organizational, and communication skills* Strong Excellent interpersonal and negotiation skills* Knowledge of project management tools* A localization background is preferred but not a requirement**Where Your Career Is Going:**At TransPerfect, there are a lot of growth opportunities**.** All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.End your job search and find your career at TransPerfect #careersNOTjobs.Why TransPerfect:For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local lawFor more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.