Account Director, Travel Trade

MMGY Global; Culver City (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

MMGY Global in Los Angeles seeks an Account Director, Travel Trade to lead strategy, manage key client portfolios, and drive travel trade engagement across markets.

You will mentor teams, develop annual sales and marketing plans, oversee campaigns, measure ROI, and build senior-level partnerships with travel suppliers, airlines, tour operators, and agents.

Responsibilities

• Lead strategy, development, and implementation of integrated client marketing, travel trade, and PR programs
• Spearhead trade relations strategies with tour operators, consortiums, travel agents, wholesalers, airlines, and other industry partners
• Direct and conduct high-level sales calls and training programs with tour operators and travel agents
• Lead the development and implementation of annual sales and marketing plans with a focus on integration, conversion, and budget optimization
• Oversee trade and consumer marketing campaigns, including content, native, and digital OTA campaigns
• Supervise and mentor junior and mid-level team members, fostering growth and excellence

Skills

Strategic leadership

Client relationships

Travel trade knowledge

Sales & business development

Team mentoring

Budget planning

Job description

At MMGY Global, we believe nothing shapes your view of the world like travel. Every day, we bring our clients’ stories to life in ways that inspire people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their view for the better. At MMGY, we inspire people to go places.

MMGY has an immediate opening for an Account Director, Travel Trade in our Los Angeles office who’s looking to go places. This role is an integral part of MMGY's Representation Services division, which develops integrated marketing and sales solutions for international destination clients. With established offices in Los Angeles, Chicago, New York, and other cities across the country, our division crafts strategic plans spanning consumer marketing, public relations, social media, and travel trade engagement. We represent international tourist offices such as South Australia, Rwanda, Madeira, and Costa Rica, among others.

The Account Director - Travel Trade is a senior leadership role responsible for driving strategy, managing client portfolios, and spearheading travel trade engagement and marketing initiatives. The ideal candidate is a dynamic, strategic thinker who thrives under pressure and excels at cultivating strong partnerships with clients, travel suppliers, airlines, tour operators, and industry stakeholders. This individual brings a deep knowledge of the travel distribution landscape, a passion for long-haul destinations, and the leadership skills to inspire high-performing teams.

Responsibilities

• Lead strategy, development, and implementation of integrated client marketing, travel trade, and PR programs
• Spearhead the build-out and oversight of trade relations strategies with tour operators, consortiums, travel agents, wholesalers, airlines, and other industry partners
• Direct and conduct high-level sales calls and training programs with tour operators and travel agents to maximize trade engagement
• Lead the development and implementation of annual sales and marketing plans with a strong focus on integration, conversion, and budget optimization
• Oversee on-and-offline trade and consumer marketing campaigns, including content, native, and digital OTA campaigns
• Steward campaign reporting with a rigorous focus on conversion metrics and ROI delivery
• Identify client challenges and critical areas for improved service delivery; provide proactive strategic counsel
• Develop and maintain senior-level client relationships, serving as a trusted advisor and primary point of contact
• Supervise account teams and lead day-to-day account activities, including weekly internal planning meetings
• Monitor program timelines and client budgets to ensure maximum efficiency and profitability
• Oversee agency output to ensure quality control and measurable client ROI
• Provide creative direction to the account group, including the development of innovative marketing programs, promotions, partnerships, and activations
• Identify and develop opportunities for cross-agency collaboration to elevate the scope and impact of client work
• Lead client and stakeholder presentations, translating complex data and strategies into compelling narratives
• Establish and maintain high-level travel trade and media contacts; oversee strategic initiatives to engage these groups
• Stay current on the latest travel, consumer, and marketing trends and leverage insights to client advantage
• Supervise and mentor junior and mid-level team members, fostering a culture of growth and excellence
• Maintain open and proactive communication with Vice President and senior leadership