Account Director, Healthcare

OpenAI; New York (NY); Sur place; USD 200 000 - 250 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Hybrid work model

Résumé du poste

OpenAI is looking for an Account Director focused on Healthcare in New York, NY. This pivotal role involves managing executive-level relationships in the healthcare sector, helping organizations deploy AI technology to enhance clinical workflows and patient experiences.

The ideal candidate has over 14 years of experience in enterprise software sales, particularly in healthcare, and has a strong understanding of compliance and regulatory standards. We adopt a hybrid work model and offer relocation assistance for new hires.

Qualifications

• 14+ years of experience in enterprise software sales, particularly in healthcare.
• Proven success in achieving revenue targets of over $2M.
• Understanding of healthcare provider operations and regulatory standards.

Responsabilités

• Manage a portfolio of large healthcare accounts.
• Lead complex sales cycles with multiple stakeholders.
• Collaborate with engineering to design impactful AI pilots.

Connaissances

Enterprise software sales

Cloud solutions

Healthcare IT knowledge

C-suite relationship management

AI technologies

Description du poste

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long‑term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

As an Account Director focused on Healthcare, you will own executive‑level relationships with leading healthcare organizations, including integrated delivery networks (IDNs), health systems, academic medical centers, health insurers, digital health companies, and healthcare technology providers. You’ll help these organizations safely and effectively deploy OpenAI’s technology to improve clinical and administrative workflows, enhance patient and provider experiences, automate operational processes, and accelerate enterprise‑wide AI adoption.

This role blends enterprise sales expertise, technical depth, business acumen, and relationship‑driven selling. You will collaborate closely with researchers, engineers, and healthcare‑focused solution strategists to design secure, compliant, and high‑impact AI deployments.

This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

In this role, you’ll:

• Manage a focused portfolio of large healthcare provider, payer, and healthcare technology accounts, developing long‑term strategic account plans.
• Lead complex, multi‑stakeholder sales cycles spanning clinical, operational, IT, digital transformation, and executive leadership teams.
• Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact and accelerate AI adoption.
• Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated healthcare environments.
• Own a revenue and consumption target; manage forecasts and pipeline reporting.
• Monitor healthcare industry trends, AI regulation, interoperability standards, and policy changes to guide customer and product strategy.
• Represent OpenAI at industry conferences and thought leadership events (e.g., HIMSS, ViVE, HLTH, Becker’s Healthcare).
• Partner cross‑functionally with Marketing, Partnerships, and Communications to build OpenAI’s Healthcare go‑to‑market motion.

We’re seeking someone with experience including:

• 14+ years selling complex enterprise software, cloud, AI, or platform solutions to healthcare organizations.
• Proven success achieving annual revenue targets >$2M+ in complex enterprise environments.
• Experience managing C‑suite relationships across healthcare organizations, including CIOs, Chief Digital Officers, Chief Medical Information Officers (CMIOs), Chief Information Security Officers (CISOs), and operational leaders.
• Strong understanding of healthcare provider and payer organizations, including clinical operations, administrative workflows, digital transformation, patient engagement, or healthcare IT.
• Familiarity with healthcare privacy, compliance, security, and regulatory considerations, including HIPAA.
• Demonstrated ability to design and execute complex enterprise account and partnership strategies.

You might thrive in this role if you:

• Are customer‑centric and can translate complex healthcare and business challenges into transformative AI solutions.
• Are passionate about improving healthcare through the safe, responsible, and ethical use of AI.
• Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.
• Are a strategist who anticipates industry shifts and guides enterprise customers through them.
• Are energized by ambiguity and motivated to create structure and clarity across complex, cross‑functional engagements.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.