Account Director, Education

udemy; United States; Hybrid; USD 114,000 - 167,000; Full time

Job summary

Coursera + Udemy is seeking an Account Director, Education to drive New Business, Expansion, and Renewals within a designated territory. You will engage with university leaders, leveraging multiple channels in a fast-paced, cross-functional environment.

Lead with a structured sales process, build strong client relationships, and collaborate with Customer Success to deliver measurable outcomes across higher education institutions. Travel ~25% is expected.

Qualifications

• 6+ years in a sales role targeting universities, colleges, high schools, and education systems.
• Proven track record of managing a sales quota and negotiating contracts.
• Experience selling to university presidents, provosts, and deans with strategic insights.
• Collaborates with Customer Success to link learning initiatives to business outcomes.
• Strong presentation, organizational and time-management skills with results.
• Travel required for industry events, client meetings and team off-sites (~25%).

Responsibilities

• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools.
• Build pipeline for New business in the territory.
• Ensure timely renewals and growth within existing accounts.
• Develop cross-sell opportunities with the Sales Development team.
• Meet or exceed weekly/daily activity metrics and quotas.
• Understand product offerings and education procurement processes for expansion.
• Stay informed about evolving business and technology challenges faced by clients.

Skills

University education sales

Quota management

Executive relationship building

Cross-functional collaboration

Prospecting and closing

Travel readiness

Job description

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world's most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you'll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

Location:

Coursera + Udemy lets you choose the best way to work, whether it's from home, an office, or a collaboration space. We're a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones - creating opportunities for teams to come together. If you're ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career.

Job Overview:

The Account Director, Education is responsible for driving New Business, Expansion and Renewals within a designated territory. The Account Director, Education will engage with university presidents, provosts, chancellors, and deans, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

Responsibilities:

• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools (emerging), as well as other business buying personas within your aligned territory
• Build pipeline for New business in your territory
• Ensure timely renewals and drive growth within existing assigned accounts
• Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team
• Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas
• Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases
• Stay informed about evolving business and technology challenges faced by clients

Basic Qualifications:

• 6+ years of experience in a sales-related role selling to universities, colleges, high schools, and education systems
• Proven experience in managing a sales quota and successfully negotiating contracts
• Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business
• Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes
• Demonstrated experience in effective presentation, organization, and time management, with a proven track record of delivering effective results
• Travel will be required for industry events, client meetings, and team off-sites (estimated 25% travel)

Preferred Qualifications:

• Enterprise sales experience at a SaaS company
• Proven ability to consistently exceed sales quotas for growth and renewal business, with demonstrated success in accurate forecasting and achieving sales commitments
• A proven track record of prospecting and generating demand within an existing client base through upsell and cross-sell strategies, being a "farmer-hunter" and proven closer in the higher education space
• Entrepreneurial drive with the ability to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.
• A quick learner who is comfortable with technology and adapts easily to new tools and processes.

If this opportunity interests you, you might like these courses on Coursera:

• Business Strategy
• Business Analytics
• Influencing People
• Customer Analytics

Compensation:

• US Zone 1: $134,000 - $167,500
• US Zone 2: $134,000 - $167,500
• US Zone 3: $114,000 - $142,500
• US Zone 4: $107,200 - $134,000
• At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [e-mail].