Account Director, Data Center Logistics

Bertelsmann-Jobs; Louisville (KY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match up to 6%

Paid Time Off

Job summary

Arvato USA LLC is seeking an Account Director, Data Center Logistics to lead and scale complex logistics operations supporting critical data center infrastructure globally. The role requires strategic leadership, customer engagement, and travel across NA, EMEA, and APAC, with a hybrid pattern of two onsite days weekly in Louisville, KY.

You will report to the VP of Data Center Services and drive programs that align with business growth, establish governance, and build executive relationships

Qualifications

• 10+ years of progressive leadership in logistics, supply chain, or operations.
• Experience managing complex 3PL operations and logistics providers.
• Proven ability to develop executive-level proposals and lead customer-facing organizations.
• Willingness to travel 25–50% across NA, EMEA, and APAC.
• Experience supporting data center infrastructure, cloud, or mission-critical technology environments preferred.
• Knowledge of data center equipment and asset lifecycle management is a plus.
• Experience scaling operations in high-growth environments across multiple regions.

Responsibilities

• Develop and execute the strategic vision for data center logistics and 3PL services, aligning capabilities with business growth objectives across global regions.
• Lead large-scale programs supporting data center deployments, operations, and asset lifecycle management.
• Establish KPIs, SLAs, and governance frameworks that drive operational excellence and scalability.
• Build and maintain trusted advisor relationships with enterprise customers and executive stakeholders across regions.
• Develop and present proposals, business cases, and service offerings that address complex, cross-border customer requirements.
• Lead executive business reviews and strategic planning sessions with global customers and partners.
• Oversee global relationships with manufacturers, transportation partners, and logistics providers; drive vendor performance and contract compliance.
• Lead strategic sourcing, inventory management, and supply chain planning for data center operations.
• Identify and mitigate operational and supply chain risks across multiple geographies and regulatory environments.
• Build, lead, and mentor high-performing teams across logistics, operations, and customer-facing functions.
• Influence organizational decision-making through data-driven insights and executive-level communication.

Skills

Leadership

Executive-level communication

Customer-facing

Data-driven decisions

Strategic planning

Job description

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Arvato is seeking an Account Director, Data Center Logistics to lead and scale complex logistics operations supporting critical data center infrastructure globally. Reporting to the VP of Data Center Services, this role combines strategic leadership, operational execution, and customer-facing engagement across North America, EMEA, and APAC. This role requires 25–50% travel to customer sites, partner facilities, and operational locations globally.This hybrid leadership role requires a minimum of two days per week onsite in Louisville, Kentucky. Candidates located within driving distance or a short direct flight are encouraged to apply.

YOUR TASKS

• Develop and execute the strategic vision for data center logistics and 3PL services, aligning capabilities with business growth objectives across global regions
• Lead large-scale programs supporting data center deployments, operations, and asset lifecycle management
• Establish KPIs, SLAs, and governance frameworks that drive operational excellence and scalability
• Build and maintain trusted advisor relationships with enterprise customers and executive stakeholders across regions
• Develop and present proposals, business cases, and service offerings that address complex, cross-border customer requirements
• Lead executive business reviews and strategic planning sessions with global customers and partners
• Oversee global relationships with manufacturers, transportation partners, and logistics providers; drive vendor performance and contract compliance
• Lead strategic sourcing, inventory management, and supply chain planning for data center operations
• Identify and mitigate operational and supply chain risks across multiple geographies and regulatory environments
• Build, lead, and mentor high-performing teams across logistics, operations, and customer-facing functions
• Influence organizational decision-making through data-driven insights and executive-level communication

Qualifications

• 10+ years of progressive leadership in logistics, supply chain, or operations
• Significant experience managing complex 3PL operations and logistics providers
• Proven ability to develop executive-level proposals and lead customer-facing organizations
• Willingness to travel 25–50% across NA, EMEA, and APAC
• Experience supporting data center infrastructure, cloud, or mission-critical technology environments preferred
• Knowledge of data center equipment, asset lifecycle management, and associated logistics requirements is a plus
• Prior experience scaling operations in high-growth environments across multiple regions preferred

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here.

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LegalEntity: Arvato USA LLC