Account Director, Customer Expansion (DC, VA, Mid-Atlantic)

FinThrive; Plano (TX); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare technology firm is seeking a sales professional to manage and expand revenue within existing health system clients. The ideal candidate will have over 5 years of experience in healthcare RCM technology sales and proven success in complex sales cycles. This role offers opportunities for strategic client engagement and requires travel of up to 50%. Competitive compensation and benefits package available.

Benefits

Healthcare benefits

Flexible work hours

Employee development opportunities

Qualifications

• 5+ years of healthcare RCM technology sales experience with a proven record of exceeding annual Booking quota.
• Ability to think strategically while executing tactically to grow revenue within assigned accounts.
• Proficiency with modern sales tools.

Responsibilities

• Own and expand revenue within a defined set of existing health system clients.
• Develop and execute detailed territory and account plans aligned to client goals.
• Conduct proactive quarterly business reviews and strategic planning sessions.

Skills

Healthcare RCM technology sales experience

Consultative sales

Relationship management

Negotiation skills

Presentation skills

Education

Bachelor's Degree (MBA a plus)

Tools

Salesforce

CRM tools

SFDC, Gong, Seismic

Job description

About the Role

Impact you will make

Join a company considered a Best Place to Work, where innovation, culture, and purpose come together to make a meaningful difference in healthcare. At FinThrive, we're not just building technology - we're leading the transformation of healthcare revenue cycle management. As a KLAS-ranked industry leader, we offer cutting-edge, cloud-based solutions that span the front, middle, and back of the revenue cycle. Best in class End to End Revenue Cycle Solutions and Services enable our sellers to gain access to C-Suite Providers' contacts. Our industry is growing, and we need talented sales professionals to continue our double-digit growth! We are proud to be a strategic partner to HFMA, helping providers assess their revenue cycle technology adoption and strategically plan for their next technology investment. In this role, you'll have the team, tools, recognition, and collaboration needed to build a pipeline and win deals -while helping your clients thrive. If you're a strategic, customer-centric seller who flourishes in high-growth environments and is looking to make an immediate impact, we want to hear from you.

What you will do

• Own and expand revenue within a defined set of existing health system clients


• Develop and execute detailed territory and account plans aligned to client goals, with a focus on cross-sell and upsell opportunities


• Lead consultative discovery processes to understand each prospect's unique challenges and align FinThrive solutions accordingly


• Maintain customer C-suite and VP-level relationships across departments


• Conduct proactive quarterly business reviews and strategic planning sessions to ensure client success and identify new value opportunities


• Collaborate with Customer Success, Solution Strategy, and Product teams to develop tailored solution recommendations and account strategies


• Consistently maintain an active, healthy sales pipeline and accurately forecast in Salesforce


• Deliver compelling presentations and proposals with a focus on ROI, value realization, and strategic alignment


• Represent FinThrive at healthcare industry events and association meetings to deepen client relationships and develop new opportunities

What you will bring

• 5+ years of healthcare RCM technology sales experience with a proven record of exceeding annual Booking quota attainment


• Proven success selling to large health systems and navigating complex multi-stakeholder sales cycles


• Ability to think strategically while executing tactically to grow revenue within assigned accounts


• Experience selling six- and seven-figure technology deals in healthcare revenue cycle management

• Excellent planning, relationship management, negotiation, and presentation skills

• Proven ability to thrive when leading customer sales meetings and ROI discussions with hospital leadership


• High accountability and entrepreneurial spirit


• Proficiency with CRM and other modern sales tools


• Ability to work daily within the Virginia and Washington, DC territory that is listed for this existing enterprise account sales role


• Willingness to travel up to 50% or more as needed

What we would like to see

• Bachelor's degree (MBA a plus)


• Knowledge of Epic, Meditech and Cerner EHR ecosystems


• HFMA or NAHAM membership or certification


• Proficiency with SFDC, Gong, and Seismic

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.

FinThrive's Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities


• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

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