Account Director, Advertising Performance

iHeartMedia, Inc.; Austin (TX); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K plan

Paid vacation & sick time

Paid holidays

EAP

Job summary

iHeartMedia, the #1 audio company in America, seeks an Account Manager to lead and maintain client rosters represented by independent agencies. You will collaborate across sales, partnerships, campaign development, and operations to ensure successful campaigns and incremental revenue.

The ideal candidate has 5-7+ years in media and project management, strong analytical skills, and proficiency with Microsoft Office and major social platforms.

Job description

iHeartMedia

The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service.

Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

At iHeartMedia, our media savvy team focuses on ensuring a strategic and successful execution across our full audio and digital product suite including the latest broadcast, podcast, streaming audio, social, video, display media, and custom tactics. We are seeking an outstanding Account Manager to join our team to lead and maintain a roster of clients represented by independent agency partners. This Account Manager will have the opportunity to think strategically and support the development of key growth areas for iHeartMedia, and team with sales, client partnerships, pre-sale campaign development, social, programming, creative production, research, ad/pod operations and inventory management to ensure smooth campaign management.

The position requires extensive cross-group coordination at all levels, excellent communication and analytic skills, and strong organizational skills. The right candidate should have some knowledge and experience of both broadcast and digital media space. This person is a self-starter and entrepreneurial project manager, capable of motivating internal and external teams, as well as communicating effectively with both junior and executive level clients. Responsible for maintaining excellent relationships with internal departments as well as with independent media agencies by providing outstanding campaign management, client service, and campaign wrap-up reports, driving incremental revenue and client renewals.

What You'll Do:

• Generates best in class strategic proposals combining ideation, research, statistical data and graphics.
• Identifies the target audience for a campaign and decides how best to communicate to that audience.
• Collaborates with team members to understand the clients' business objectives and develop comprehensive media strategy.
• Daily involvement and understanding in the media buying, planning and execution of each campaign.
• Maintains and optimizes client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis.
• Responsible for full delivery against dollars booked across all broadcast, digital, social, and podcast deliverables.
• Works with ad/pod ops to provide critical thinking and troubleshoot any creative/tracking opportunity areas.
• Provide industry-leading post-campaign analysis by partnering with internal subject matter experts, and creating comprehensive recaps, learnings, & recommendations.
• Collaborate with our internal billing & finance team monthly to ensure reconciling billing promptly.
• Day-to-day duties include digital asset creation and delivery tracking, research, ideation on projects, strategic proposal writing, statistical analysis, campaign financial reconciliation, understanding schedule building and trafficking creative to media partners to support teammates, and recap preparation.
• Works on a wide range of client accounts at the same time; comfort in balancing multiple priorities.
• Work on special projects as needed.

What You'll Need:

• 5-7+ years of media and project management experience at major advertising agency and/or client side.
• Firm understanding of media assets, terminology, methodology and delivery reports.
• Excellent communication and teamwork skills with ability to quickly adapt to changes in workflow, client requests, internal software, and more.
• Strong analytical and resourceful problem-solving skills with ability to work independently.
• Solid math skills and experience in campaign budget tracking, invoicing, and financial reconciliation across multiple platforms and vendors.
• Advanced skills in Microsoft Office and social media platforms (Facebook, X (Twitter), TikTok, Instagram, Snapchat and more).
• Excellent interpersonal skills and collaboration with others.

What You'll Bring:

• Respect for others and a strong belief that others should do this in return
• In-Depth knowledge of the media industry and related sales processes
• Ability to apply expertise in a complex sales environment to service large accounts and/or complicated business segments
• Confidence to prospect and quickly build rapport with customers, adapting messaging and style based on customer needs
• Ease working with senior level executives and using influencing skills to negotiations and drive sales
• Desire to stay abreast of emerging market trends and customer needs to expand relationships and trust
• Confidence to solve complex problems using analysis, judgement and multiple sources of informationAccountability for your own work and a desire to provide guidance to new team members
• Business development experience with new and existing customers

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. In addition to salary, this position is also eligible for commissions. Commission rates generally range from 2.0% to 10%+ depending on product, station, and type of business.

$104,000 - $130,000

Location:

Austin, TX: 5001 Plaza On the Lake, Suite 105, 78746

Position Type:

Regular

Time Type:

Full time

Pay Type:

Salaried

Benefits:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

Our organization participates in E-Verify.

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.