Account Director

ABM; Wilton (CT); On-site; USD 195,000 - 215,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

ABM is seeking an Account Director to serve as the senior executive leader for Hard Services operations across a large client portfolio. This role drives performance, reliability, compliance and strategic direction, coordinating facilities engineering, maintenance, asset management and reliability programs to maximize uptime and efficiency.

The Account Director ensures safe, efficient and reliable building systems, supports business continuity, and partners with client stakeholders to shape

Responsibilities

• Lead engineering and technical operations teams to ensure safe, reliable building systems.
• Develop long-term infrastructure strategies, capital plans and maintenance programs.
• Oversee Integrated Facilities Management (IFM) service delivery and client satisfaction.
• Manage financial performance and contract compliance across the account portfolio.

Job description

Compensation:$195,000 - $215,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits:ABM offers a comprehensive benefits package. For information about ABM’s benefits,visitABM Employee Benefits | Staff & Management

Position Summary

The Account Director serves as the senior executive leader responsible for the overall performance, reliability, compliance, and strategic direction of Hard Services operations across a large, technically complex client portfolio. This role provides leadership for facilities engineering, maintenance operations, critical infrastructure, asset management, reliability programs, capital planning, and operational excellence initiatives.

The Account Director is accountable for ensuring all building systems and facility assets operate safely, efficiently, and reliably while supporting business continuity, employee productivity, and client objectives. The role leads engineering and technical operations teams while partnering closely with client stakeholders to develop long-term infrastructure strategies, capital investment plans, and maintenance programs.

In addition, the Account Director maintains overall accountability for Integrated Facilities Management (IFM) service delivery, customer satisfaction, financial performance, and contract compliance across the account portfolio. This includes oversight of maintenance, custodial services, grounds maintenance, landscaping, workplace experience, and overall service delivery in support of the client environment.