Account Director

Health And Wellness Partners; Upper Saddle River (NJ); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Benefits 100% company paid

401k employer matching

Generous PTO

On-site gym

Remote and hybrid work options

Job summary

Health & Wellness Partners, LLC (HWP) is seeking an experienced Account Director to oversee client relationships, translate strategic goals into actionable projects, and guide cross-functional teams to successful outcomes.

Based in Upper Saddle River, NJ, the role focuses on managing timelines, budgets, and regulatory compliance while driving business development and client satisfaction across life sciences accounts. Hybrid work options available.

Qualifications

• 3-5 years of account/project direction experience within a medical communications or medical advertising agency.
• Familiar with medical terminology and pharmaceutical products and regulatory procedures.
• Strong business acumen, financial awareness and negotiation skills.
• Excellent oral and written communication and time management skills.

Responsibilities

• Lead Project Execution from planning through delivery, coordinating internal teams and external vendors.
• Schedule and risk management; communicate progress to stakeholders and mitigate risks.
• Use project management platforms to maintain timelines, milestones, and tasks.
• Facilitate cross-functional team meetings and ensure alignment on goals and progress.
• Manage resources within budget and flag out-of-scope requests.
• Develop materials and budgets with precision; oversee SOWs and reconciliations.
• Support onboarding and training of Managers and Coordinators; ensure timely delivery.
• Ensure compliance with regulatory requirements and approvals (e.g., MLR/FDA).

Skills

Account direction

Project management

Client relations

Medical terminology

Negotiation

Communication

Interpersonal skills

End-to-end project development

Tools

Microsoft Office Suite

Adobe Workfront

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Director

FullTime Administration

Why Join the HWP Group?

Health & Wellness Partners, LLC (HWP), is a medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care and transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. We bring clients, providers, and patients outstanding educational programming paired with innovative digital and interactive dissemination vehicles.

We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM+M Best Place to Work and an Inc. Best Workplace.

For more information, visit thehwpgroup.com.

What You Need to Know

We’re seeking an experienced Account Director to join our Account Services team—someone who excels at cultivating lasting relationships with clients and key opinion leaders. In this role, you’ll partner closely with clients to translate their strategic goals and tactical plans into impactful projects, while guiding internal teams to deliver exceptional results. You’ll lead cross-functional collaboration and oversee the daily operations within the agency, ensuring all deliverables align with client objectives, timelines, and budgets.

What You’ll Do

• Lead Project Execution : Manage projects from planning through delivery, acting as the central liaison between internal teams, external vendors, and stakeholders to ensure clarity around deliverables, timelines, budgets, and strategic goals.
• Schedule & Risk Management : Communicate project schedules and updates to all stakeholders. Monitor progress to identify potential risks and implement mitigation strategies proactively.
• Project Tools & Tracking : Utilize project management platforms to build and maintain timelines, tasks, milestones, and deadlines.
• Team Alignment : Facilitate project meetings to ensure cross-functional teams are aligned on methodology, goals, and progress tracking.
• Resource Allocation : Manage project resources within budget, flagging scope changes or out-of-scope requests to the Account Lead and client.
• Documentation & Budgeting : Develop materials, statements of work (SOWs), program budgets, and reconciliations with precision and clarity.
• Team Development : Support onboarding and training of Managers and Coordinators. Delegate tasks and oversee execution to ensure quality and timely delivery.
• Compliance Oversight : Ensure all MLR/FDA approvals are completed on schedule and that content meets client expectations and regulatory requirements.

What You’ll Have

• 3-5 years of account/project direction experience within a medical communications or medical advertising agency.
• Located in the Boston or San Diego area is a plus for client collaboration
• Familiarity with medical terminology and pharmaceutical products and knowledge of regulations and program implementation procedures
• High level of business acumen, financial awareness and negotiation skills
• Client intimacy mindset
• Experience in end-to-end project development, from ideation through implementation
• Proven ability in organicbusiness development, including crafting tactical recommendations
• Expertise in Scope of Work (SOW) development and management
• Excellent oral and written communication and time management skills
• Proven strong interpersonal skills and the ability to participate constructively and effectively in meetings with a clear understanding of individual action items
• Proactive problem-solving skills in communications with internal teams and clients
• Proficiency in Microsoft ® Office Suite
• Familiarity with Project Management platforms, especially Adobe® Workfront

What We Offer

• Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
• Benefits 100% company paid
• 401k plan employer matching contributions
• Eligibility for company sponsored incentive plans
• Generous PTO, including a week off in December for the holidays
• On-site gym and other employee wellness initiatives
• Employee Assistance Program
• Comp pay or comp time for onsite weekend work
• Availability of cell-phone stipends, based on business need
• Leadership development training program and other career development programs
• Remote and hybrid work schedule options
• Office locations in Upper Saddle River NJ (HQ), Red Bank NJ, and San Diego CA
• Salary range: $100,000 – $120,000 annually. Note: Actual salary will depend on background and experience.