Account Director

Fingerpaint Group; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Fingerpaint Group in Phoenix, AZ seeks an experienced Account Director to lead strategic client partnerships in health and wellness advertising. You will guide day-to-day account activities, develop staff, and manage financials while staying ahead of industry trends.

Travel is required to serve clients effectively. The role requires 8–12 years in pharma/healthcare marketing, a Bachelor’s degree or higher, and proven ability to present, mentor, and lead multidisciplinary teams in digital

Qualifications

• Bachelor’s degree or higher.
• 8–12 years of experience in a pharmaceutical or healthcare marketing agency.
• Effective presentation, mentorship, and client-facing skills.
• Solid understanding of Veeva systems and client requirements.
• Understand brand fundamentals and how they work with FDA rules/regulations.
• Fluent in market research methodology and digital marketplace knowledge.

Responsibilities

• Take ownership of the financial health of accounts.
• Deliver strategic client presentations, recommendations, and annual brand plans.
• Communicate strategy and tactical plans across large multidisciplinary teams.
• Maintain strong client relationships, ensuring overall satisfaction with the team and agency.
• Identify and cultivate client opportunities.
• Management and mentorship of junior team members.
• Actively monitor headlines for brand and competitor news trends and opportunities.

Skills

Presentation skills

Mentorship

Client-facing

Strategic thinking

Team leadership

Education

Bachelor's degree

Tools

Veeva systems

Job description

Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It's that curiosity that's at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we've reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.

The Opportunity: Role Summary

We are seeking a highly motivated and talented Account Director to join our dynamic team. The Account Director role will be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. You will be responsible for staff development and financial management, which includes proactive opportunities, and lean into industry trends and leverage lateral learning.

Note: Requires travel.

Key Responsibilities

Core Function:

• Take ownership of the financial health of accounts.
• Deliver strategic client presentations, recommendations, and annual brand plans.
• Communicate strategy and tactical plans effectively across large multidisciplinary teams.
• Maintain strong client relationships, ensuring overall satisfaction with the team and agency.
• Identify and cultivate client opportunities.
• Management and mentorship of junior team members.
• Actively monitor the headlines for current brand and competitor news trends, and white space opportunity.

What You’ll Bring: Required Qualifications

• Education:
  • Bachelor’s degree or higher.
• Experience:
  • 8 to 12 years of experience in a pharmaceutical or healthcare marketing agency.
  • Effective presentation, mentorship, and client-facing skills.

Specialized Knowledge:

• Solid understanding of Veeva systems and client requirements.
• Understand brand fundamentals (positioning, messaging, creative concepts) and how they all work together.
• Possess deep knowledge of category and competitive set, as well as client pipeline.
• Understand FDA rules/regulations and life cycle of a brand.
• Fluent in market research methodology and approaches.
• Excellent understanding of the digital marketplace and ad formats.

Skills:

• Master of industry trends and guidelines (eg, CAN-SPAM, privacy policy, etc).
• Ability to think strategically, creatively, and collaboratively.
• Ability to effectively lead and collaborate with multiple team members.

Preferred Qualifications (Nice to Have)

• Media, analytics, and measurement experience.
• Advanced degree (e.g., Master’s, PharmD, PhD).

Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.