Account Director

Adastra; Newport Beach (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

Adastra Corporation is seeking a highly motivated Technical Account Director to oversee client relationships in the Data and Analytics sector. The role includes managing key accounts, enhancing customer success, and collaborating on marketing initiatives while developing strategic visions for technical platform solutions. Candidates should possess strong sales experience and technical knowledge in data management, cloud, AI, and ML.

Benefits

Opportunity for advancement and career progression

Competitive compensation package

Comprehensive benefits plan

Successful referral program

Satisfaction of working for a reputable company

Flexible, dynamic, and diverse workplace

Qualifications

• Experience in deploying Analytics and Data Management solutions.
• Ability to translate complicated technical jargon for a non-technical audience.
• High level of energy and self-motivation.

Responsibilities

• Provide Sales and account management support to Adastra US Executives.
• Establish strong relationships with Adastra practice/expertise leads and partners.
• Key account management of current clients.

Skills

Sales or Account Management Experience

Excellent communication skills

Interpersonal skills

Technical knowledge of Data

Cloud and AI knowledge

Consulting and software sales experience

Presentation skills

Proactive self-starter

Education

Bachelor’s degree in Computer Science/Math or Business

Job description

Overview

Adastra Corporation is hiring! Adastra is a dynamic and rapidly growing organization, relentlessly pursuing excellence and innovation in the realm of Data, Cloud and AI. We are seeking a highly motivated Technical Account Director with experience in Data and Analytics to support our expansion in the United States. This position will be responsible for developing relationships with key clients and potential customers, helping them to understand Adastra’s Cloud, Data, Analytics, AI and ML service offerings, and managing key accounts. The ideal candidate is an energetic professional who can manage the P&L for our Data & Analytics consulting practice. If you love a challenge and have a working knowledge of Data Management, AI, ML, Data Science, Big Data and Cloud applications, we can’t wait to see your resume.

Location: United States (Remote)

Status: Full-Time, Permanent

Responsibilities:

• Provide Sales and account management support to Adastra US Executives
• Meet monthly and quarterly sales objectives
• Prepare and submit weekly sales reports to management (D365 entries, sales process)
• Diligently use, maintain, and update customer information using CRM system
• Create proposals for customer pre-sales calls
• Create Statement of Work for customer pre-sales and contracting
• Collaborate on marketing initiatives (webinars, in person events, conferences) with the Adastra marketing team, developing applicable offers for targeted cloud partner vendors, and customers
• Create account plans for targeted industries and develop contact lists to pursue through phone calls, LinkedIn, social media, and other communication channels
• Establish strong relationships with Adastra practice/expertise leads and partners to effectively minimize sales cycle times and maximize conversion rates
• Establish contact with potential clients and provide an overview of our services in a pre-sales capacity
• Articulate how our services benefit clients and talk through dynamic offerings
• Respond to Request for Proposals and take ownership of assembling the RFP responses and follow ups
• Prepare written proposals and deliver oral presentation to customers and stakeholders
• Key account management of current clients:
• Ensuring Customer Success and acting as a client advocate is the core of this role
• Establish relationships with key accounts (Partners, customers, delivery team)
• Maintaining relationships with existing customers and act as an advisor to help develop strategic vision for their technical platform solutions in the Data Analytics, and cloud modernization space
• Manage agreements and contracts with customers, suppliers and vendors
• Account farming - suggest applicable and relevant upsells to help clients benefit from our capabilities
• Establish partner relationships and be responsible for presenting pre-sales solutions to customers
• Develop and maintain strong collaborative relationships with Cloud Partners (Microsoft Azure, AWS, GCP)
• Develop partner offers and accelerators to ensure that our partners feel valued with Adastra’s support as supplementary to their own sales team

Qualifications, Skills, and Experience:

• Existing Sales or Account management experience
• Excellent communication and interpersonal skills
• Ability to translate complicated technical jargon for a non-technical audience
• Strong technical knowledge and acumen of Data, Cloud, AI, ML and BI concepts
• Experience in deploying Analytics and Data Management solutions, including Big Data, Reporting, AI and ML
• Aptitude for building rapport and maintaining relationships with individuals at all levels of an organization
• Experience in services/consulting and software sales
• Superior presentation and public speaking skills
• A proactive self-starter who can operate as part of a team and individually
• High level of energy and self-motivation
• Must be willing to develop pre-sales technical capability in the Cloud Data space and present solutions to customers
• Bachelor’s degree – Computer Science/Math or Business is preferred

Nice to Have:

• Previous experience working with partners to increase lead generation

About Adastra

For more than 25 years, Adastra Corporation has been hyper-focused on data and the infrastructures to support it. We are an international consulting company working with businesses and IT Leaders to extract value through data and analytic solutions in the domains of Cloud, Data Management, Analytics, AI and ML, Governance, Hyper Automation, and Enterprise Application Development. Our team of experts, combined with our worldclass data management platform, helps provide trusted insights, establish frameworks, enforce best practices, and streamline processes for around-the-clock global coverage. Adastra has a proven track record of helping organizations of all sizes – from SMEs to Fortune 1000s – achieve their data transformation goals, whether that be accelerating innovation, improving operational excellence, or creating unforgettable customer experiences.

What We Offer

• Opportunity for advancement and career progression
• Competitive compensation package
• Comprehensive benefits plan
• Successful referral program
• Satisfaction of working for a reputable company
• A flexible, dynamic, and diverse workplace

Equal Opportunity Employer

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other legally protected characteristics. In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labor force participation and equal access to opportunities based on merit and performance.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact [e-mail] to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.