Account Director

1100 Epiq eDiscovery Solutions, Inc.; Illinois; Hybrid; USD 130,000 - 185,000; Full time

Job summary

1100 Epiq eDiscovery Solutions, Inc. is seeking an Account Director to oversee global corporate compliance accounts. You will develop strategic plans, coordinate with solution delivery teams, and drive opportunities to deliver a seamless, “one Epiq” client experience.

The role requires 10+ years in global account management and business development, with strong negotiation and CRM skills. A law degree is a plus, and a US-based, remote-capable position offers competitive base salary and

Qualifications

• Bachelor's degree in Business Administration or related field; a law degree is a plus.
• 10+ years in global account management and business development targeting compliance professionals.

Responsibilities

• Manage global client accounts and ensure client satisfaction.
• Develop and implement strategic account plans.
• Oversee global account management activities and client communications.
• Drive business development and sales initiatives.
• Conduct regular client meetings and follow-ups.
• Collaborate with global teams to deliver client solutions.
• Provide consulting services to clients.
• Conduct sales prospecting and cold calling.
• Prepare and present sales reports.
• Negotiate contracts and agreements with clients.

Skills

Account Management

Analytical Thinking

Business Development

Client Satisfaction

Cold Calling

Collaborative Problem Solving

CRM

Negotiation

Sales Calls

Sales Management

Education

Bachelor's degree in Business Administration or related field

Law degree is a plus

Tools

CRM software

Job description

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description

Job Summary The Account Director is responsible for prospecting and nurturing personas in and associated with the Corporate Compliance Function to enable sales of Epiq’s Compliance Advisory and Technology suite of services and pull-through opportunities. This role involves developing strategic account plans, collaborating with solution delivery teams to ensure the client’s objectives are met and partnering with other sales professionals to deliver a “one Epiq” experience to the Compliance Function.

Essential Job Responsibilities

• Manage global client accounts and ensure client satisfaction.
• Develop and implement strategic account plans.
• Oversee global account management activities and client communications.
• Drive business development and sales initiatives.
• Conduct regular client meetings and follow-ups.
• Collaborate with global teams to deliver client solutions.
• Provide consulting services to clients.
• Conduct sales prospecting and cold calling.
• Prepare and present sales reports.
• Negotiate contracts and agreements with clients.

Qualifications & Requirements

Education: Bachelor's degree in Business Administration or related field. A law degree is a plus.

Experience: 10+ years in global account management and business development targeting personas in the Compliance Function: Chief Compliance Officer, Regional Compliance Officer, Compliance Director, Internal Investigations, etc.

• Account Management
• Analytical Thinking
• Business Development
• Client Satisfaction
• Cold Calling
• Collaborative Problem Solving (CPS)
• Customer Relationship Management (CRM)
• Functional Expertise including an understanding of the DOJ’s Evaluation of Corporate Compliance Programs and associated best practices related to risk assessments, third party due diligence, whistleblower / internal investigations, red flag monitoring, governance and reporting.
• Global Management Law Firms
• Legal Support Services
• Negotiation
• Relationship Building
• Sales Calls
• Sales Management

• Certified Software Quality Analyst (CSQA), ISTQB Certified Tester, Certified Agile Tester (CAT), Certified Software Test Professional (CSTP), and Certification in Compliance & Ethics (CCEP)
• Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

The salary range for this position is $130,000-$185,000 plus commission. #LI-REMOTE #LI-JA1 #1100 Epiq eDiscovery Solutions, Inc.

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Epiq Leadership Compass

• Enterprise Decision Making Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.
• Use financial and market expertise for long-term direction
• Build strategic partnerships
• Promote a customer-first mindset
• Allocate global resources for innovation and growth
• Cultivates a Growth Mindset
• Fosters innovation through curiosity, smart risk-taking, and adaptability—aligning change with strategy for lasting impact.
• Promote curiosity and forward-thinking
• Build a culture of innovation through partnerships
• Drive innovation to meet client needs
• Lead innovation with a clear vision
• Align innovation with market trends Builds Talented Teams Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
• Focus on employee engagement
• Build a strong talent pipeline
• Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success
• Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
• Use storytelling to build buy-in Align communication with organizational goals Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
• Use data to identify improvement opportunities Make informed decisions Align team goals with boarder strategy Empower teams to manage their own goals Translate vision into clear priorities Prepare for disruptions with strong change management

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.