Account Director

Publicis Groupe; Boston (MA); On-site; USD 97,000 - 149,000; Full time

Job summary

Digitas in Boston is seeking a whip-smart Account Director who can stun our clients with leadership, creativity, vision, and eloquence. You will own client relationships, guide the account management team, and translate business needs into cross‑capability programs that drive measurable results.

The role requires deep marketing know-how, a track record of managing multi‑channel campaigns, and the ability to lead senior stakeholders while mentoring junior teammates in a fast-paced environment.

Qualifications

• Bachelor’s degree and 7–9 years of experience in marketing roles, including agency experience.
• MBA preferred as part of leadership qualifications.
• Strong client relationships and experience managing a marketing team.

Responsibilities

• Lead end-to-end CRM workflows and email/newsletter programs, from intake to deployment.
• Partner with Creative, Production, PM/Operations, Tech, QA to deliver work.
• Connect channel initiatives to broader campaigns across touchpoints for maximum impact.
• Manage junior support team to ensure all deliverables are met.
• Collaborate with a larger team across Creative and Tech capabilities.
• Thrive in a fast-paced environment, detail-oriented and able to juggle multiple projects.

Skills

Client relationships

Team leadership

Marketing strategy

Project management

Budget management

Communication skills

Data analysis

Education

Bachelor’s degree

MBA preferred

Tools

ChatGPT

Google Gemini

DALL·E

Midjourney

Job description

Company description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless, inventive, and generous Unicorns of all kinds.

Overview

We’re looking for a whip-smart Account Director who can stun our clients with leadership, creativity, vision, and eloquence. Sounds like you? Read on.

Responsibilities

Serve as the accountmanagementlead for Client Studio Email & Newsletter Development. This includes owning client relationships, understanding the needs across line of business businesses, translating the client's needs to the cross-capability team and executing as needed.

Day to day, your role includes:

• Lead and oversee the end-to-end execution of digital customer relationship management workflows/ email & newsletter communications, driving work from intake through deployment while ensuring alignment to client objectives, business prioritiesand channel best practices.
• Partner with Creative, Production, Project Management/Operations,Tech,QAto deliver work.
• Connect channel-specific initiatives to the broader client ecosystem and integrated marketing campaigns as needed, ensuring consistency across touchpoints and maximizing the impact of multi-channel programs.
• This role is expected to manage junior support team to ensure they aremeeting all deliverables.
• This role partners heavily with a larger team of Project Management, Creative and Tech capabilities.
• The person in this role needs the ability to work in fast paced environment, must be detail oriented & ability to work on multiple projects simultaneously.

Qualifications

We’re looking for a talented Account Director with impressive work experience, which typically includes:

• An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
• Four years of college education and seven to nine years of experience – including five years at a creative agency (both client side and digital agency experience desirable); MBA degree preferred
• Strong experience managing client relationships, managing a marketing team, and developing marketing strategy
• Superior analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data as you are at reading clients
• Effective time-management, impeccable organization, and the flexibility to adapt quickly to changes
• Proven project management and performance management skills – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
• Superb communication and presentation skills – you’re articulate, straightforward, and engaging
• Demonstrated budget management and resource planning experience
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $97,375.00 - USD $149,296.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/1/2026.