Account Coordinator (Performance Marketing)

Fluent, LLC; New York (NY); On-site; USD 67,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

401K with employer match

Volunteer and philanthropic activities

Job summary

Fluent, LLC is seeking an Account Coordinator to join our account management team in New York. This hands-on role supports advertisers, coordinates campaign launches, and builds foundational skills for client success in a fast-paced digital media environment.

You will learn Fluent's inventory, reporting tools, and processes while working closely with the Account Manager to ensure client satisfaction and budget accuracy.

Qualifications

• 1–2 years of experience in digital marketing, advertising, or a client-facing support role (internship experience considered).
• Proficiency with digital performance marketing concepts is a plus.
• Highly organized with strong attention to detail and multitasking ability.
• Strong written and verbal communication skills.
• Comfortable with numbers and basic data analysis.

Responsibilities

• Develop a foundational understanding of Fluent's inventory offerings, reporting tools, competitive advantages, and internal processes.
• Support the account management team in maintaining strong relationships with advertisers and ensuring client satisfaction.
• Assist in monitoring client budgets, campaign pacing, and performance metrics, flagging issues to the Account Manager or Account Director.
• Support client communication touchpoints including onboarding, pacing reports, performance summaries, and creative change requests.
• Help prepare materials for client-facing business reviews, presentations, and campaign recommendations.
• Learn to understand client KPIs and communicate them to internal teams for optimization.
• Coordinate the campaign onboarding process with sales, media/creative, and Ops teams for smooth builds and tracking setup.
• Provide ongoing internal feedback through analysis and optimization notes based on campaign performance data.
• Assist in identifying new revenue opportunities and flag them to the Account Manager.
• Support monthly billable reporting collaboration with internal resources for invoicing accuracy.

Skills

Client-facing support

Attention to detail

Strong communication

Excel proficiency

Learning mindset

Tools

Excel

Job description

Fluent is seeking an Account Coordinator to join our account management team. This is a hands‑on role built for someone ready to learn the business from the ground up ? supporting advertisers, coordinating campaign launches, and developing the foundational skills that drive client success at Fluent. If you're detail-oriented, collaborative, and eager to build a career in digital media, this is the role where you'll thrive.

What You’ll Do:

• Develop a foundational understanding of Fluent's inventory offerings, reporting tools, competitive advantages, and internal processes
• Support the account management team in maintaining strong relationships with advertisers and ensuring client satisfaction
• Assist in monitoring client budgets, campaign pacing, and performance metrics, flagging any issues to the Account Manager or Account Director
• Support all client communication touchpoints ? including onboarding assistance, pacing reports, performance summaries, and creative change requests ? under the guidance of senior account team members
• Help prepare materials for client-facing business reviews, presentations, and campaign recommendations
• Learn to understand client KPIs and communicate them accurately to internal teams for optimization
• Coordinate the campaign onboarding process ? liaising with sales, the media/creative team, and the Ops team to ensure smooth campaign builds and tracking setup
• Provide ongoing internal feedback through analysis and optimization notes based on campaign performance data
• Assist in identifying new revenue opportunities and flag them to the Account Manager
• Support monthly billable reporting collaboration with internal resources, ultimately to finance for invoicing accuracy

Requirements

• 1?2 years of experience in digital marketing, advertising, or a client-facing support role (internship experience considered)
• Familiarity with digital performance marketing concepts is a plus
• Highly organized with strong attention to detail ? able to juggle multiple campaigns and tasks simultaneously
• Strong written and verbal communication skills
• Comfortable working with numbers and basic data analysis
• Proficiency in Excel (formulas, pivot tables, basic data manipulation), and adopting learnings of AI
• Familiarity with industry tracking or ad platforms is a plus
• Self-motivated with a proactive, team-player attitude
• Eagerness to learn and grow within a fast-paced digital media environment

About Us:

Fluent, Inc. (NASDAQ: FLNT) is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. Leveraging diverse ad inventory, robust first-party data, and proprietary machine learning, Fluent unlocks additional revenue streams for partners and empowers advertisers to acquire their most valuable customers at scale. Founded in 2010, Fluent uses its deep expertise in performance marketing to drive monetization and increase engagement at key touchpoints across the customer journey. For more insights visit:https://www.fluentco.com/

Benefits

At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we are not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza‑making classes. And we have all the practical benefits, too?

• Competitive compensation
• Ample career and professional growth opportunities
• Health, dental, and vision insurance
• Pre‑tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high‑flying performance marketing company!

Salary Range: $67,000 to $70,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti‑discrimination provision (? 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. ? 1324b.