Account Coordinator - Part Time 5-9pm M-F - WFH Pittsburgh Area, Remote Consideration

ZOLL Medical Corporation; Pittsburgh (Allegheny County); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading medical device manufacturer is seeking a customer support professional to assist Field Sales with the LifeVest product. This role involves coordinating patient appointments, managing contractor selection, and providing quality customer support. Ideal candidates will have an Associate's Degree and strong customer service skills, with opportunities for career advancement within a supportive work environment.

Benefits

Career advancement opportunities

Supportive and collaborative work environment

Innovative technologies in cardiopulmonary care

Qualifications

• Associate's Degree or equivalent from a two-year college or technical school.
• Six months to one year of related experience and/or training.
• Knowledge of Microsoft Office Suite.

Responsibilities

• Provide internal support for Field Sales with the delivery of the LifeVest product.
• Coordinate patient appointments with PSR contractors.
• Act as the liaison between internal and external customers.

Skills

Customer Service

Multi-tasking

Microsoft Office Suite

Education

Associate's Degree

Job description

Employer Industry: Medical Device Manufacturing

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient outcomes and lives
- Work with innovative technologies that are at the forefront of cardiopulmonary care
- The employer has been recognized as one of Pittsburgh's Coolest Offices and Healthiest Employers

What to Expect (Job Responsibilities):
- Provide internal support for Field Sales with the delivery of the LifeVest product
- Coordinate patient appointments with PSR contractors, ensuring timely fittings and follow-up visits
- Manage the selection of PSR contractors based on availability and activity levels
- Act as the liaison between internal and external customers, providing quality customer support
- Assist in obtaining necessary documentation and insurance information for patient records

What is Required (Qualifications):
- Associate's Degree or equivalent from a two-year college or technical school
- Six months to one year of related experience and/or training
- Knowledge of Microsoft Office Suite
- Strong customer service experience
- Ability to multi-task in a fast-paced work environment

How to Stand Out (Preferred Qualifications):
- Experience in a customer support role within the medical device industry
- Familiarity with medical terminology related to cardiopulmonary conditions
- Previous experience coordinating logistics or inventory management

#MedicalDevices #CustomerSupport #CareerGrowth #PatientCare #InnovativeTechnology

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