Account Coordinator III

Service Experts; Richardson (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Service Experts Heating & Air Conditioning is seeking an Account Coordinator III to lead client project coordination and manage communications. The role involves coordinating cross-functional teams and maintaining project records to ensure successful engagements.

The position requires 4+ years of experience and a High School Diploma or GED. On-site work in Richardson, TX with opportunities to optimize project outcomes and deliver comprehensive status updates to stakeholders.

Qualifications

• 4+ years of experience in project coordination or account management.
• High School Diploma or GED required.
• Ability to lead client projects and coordinate cross-functional teams.
• Excellent written and verbal communication skills.

Responsibilities

• Lead coordination of client projects to ensure seamless execution.
• Manage client communication, address inquiries, and provide status updates.
• Maintain client records, project files, and databases.
• Schedule meetings and coordinate team and client availability.
• Track timelines, milestones, deliverables, and mitigate delays.
• Assist in preparing client presentations, reports, and proposals.
• Create and maintain documentation such as action items and progress reports.
• Collaborate with sales, marketing, and operations to align on engagements.

Skills

Leadership

Project coordination

Client communication

Cross-functional collaboration

Education

High School Diploma/GED

Job description

Welcome!

The Account Coordinator III applies general knowledge to assist with moderately complex projects and assignments within the Account Management family. Works under general supervision.

• Takes a leadership role in coordinating client projects, ensuring their seamless execution, and actively contributing to project optimization.
• Manages client communication, addressing complex inquiries, resolving challenging issues, and offering comprehensive project status updates.
• Takes a leadership role in maintaining and organizing client records, project files, and databases, ensuring the availability of information for reference.
• Schedules meetings, conference calls, and appointments, coordinating team member and client availability for productive collaboration.
• Takes a lead role in tracking project timelines, milestones, and deliverables, expertly identifying and mitigating potential delays or issues, and providing strategic communication to stakeholders.
• Expertly assists in the preparation of client presentations, reports, and proposals, showcasing advanced skills in gathering, organizing, and presenting information and data.
• Takes a leadership role in creating and maintaining comprehensive documentation, such as action items and progress reports, to drive sophisticated project management and foster effective team collaboration.
• Collaborates with cross-functional teams, including sales, marketing, and operations, ensuring a deep level of alignment and actively contributing to highly successful client engagements.

Minimum Experience: 4+ years Minimum Education: High School Diploma/GED

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]