Account Coordinator, Curio Science

Vaniam Group; United States; Remote; USD 50,000 - 60,000; Full time

Job summary

An innovative firm is seeking an Account Coordinator to support operations for scientific and clinical exchange programs. This role involves liaising between internal teams and clients, managing project timelines, and ensuring effective communication with healthcare providers. In a fully remote environment, you'll thrive in a supportive culture focused on personal and professional growth. With a commitment to client service in oncology and hematology, this position offers a chance to impact lives positively while enjoying a flexible work-life balance and comprehensive health benefits. Join a passionate team dedicated to making a difference!

Benefits

Health Benefits – Medical, Dental, Vision

Generous Parental Leave

401(k) Plan with Company Match

Flexible Time Off Policy

Volunteer Time Off

Virtual Workout Classes

Discounts on Tickets and Events

Employee Assistance Programs

Qualifications

• Bachelor’s degree required; strong customer service focus needed.
• Ability to communicate clearly and work collaboratively in a dynamic environment.

Responsibilities

• Serve as the project point of contact for internal teams and clients.
• Create and maintain project timelines and track progress.
• Conduct regular project status meetings and prepare virtual trainings.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Time Management

Customer Service

Problem-Solving

Education

Bachelor’s Degree

Tools

Microsoft Office

Zoom

Slack

Job description

Account Coordinator, Curio Science

What You’ll Do

As our Account Coordinator, Curio Science, you will support the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.

A Day in the Life

Deliverables

• Serve as the project point of contact for internal teams (scientific communications, creative, client services, finance, etc.), clients, and healthcare providers
• Create and maintain project timelines, with input from internal team members
• Track progress of activity against established timelines
• Execute program plan based on working budget and manage against funding obtained
• Initiate, execute, and measure effectiveness of audience generation
• Provide on-site project management

Client Responsibility

• Conduct regular project status meetings with internal core team and clients as necessary
• Prepare, schedule, and conduct virtual trainings for expert advisors
• Maintain contact with healthcare providers throughout the course of the meeting

Internal Responsibility

• Participate in department-wide meetings, training and activities
• Understand and follow processes and best practices
• Participate in company trainings, meetings and functions

Business Development

• Partner with account managers and cross-functional teams to support Vaniam Group business development initiatives

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

• Bachelor’s degree
• Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
• Strong customer service focus; history of looking for above and beyond solutions

Skills and Competencies

• Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
• Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
• Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
• Understanding of Curio Science offerings and can describe them to current and potential clients, faculty, and healthcare provider attendees
• Proficiency in Microsoft Office, Zoom, Slack, and other similar systems
• Demonstrate ability to prioritize/plan work activities and meet tight deadlines
• Ability to manage and prioritize personal and/or team workload
• Responds well under pressure, is flexible
• Results-oriented with a commitment to accountability
• Strong organizational and time management skills
• Ensure the highest standards of quality control of client materials, and as appropriate, develop best practices protocols for project teams to facilitate such quality control

Travel Requirements

• Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (50% travel expected)

The Team You’ll Work Closest With

You will work closely with the Curio Science and leadership teams, with additional collaborations with Scientific Communications and Creative Solutions teams based on project type and client.

Why You’ll Love Us

• 100% remote environment with opportunities for local meetups
• Positive, diverse, and supportive culture
• Passionate about serving clients focused on cancer and blood diseases
• Investment in you with opportunities for professional growth and personal development through Vaniam Group University
• Health benefits – medical, dental, vision
• Generous parental leave benefit
• Focused on your financial future with a 401(k) plan and company match
• Work-life balance and flexibility
• Flexible time off policy for rest and relaxation
• Volunteer time off for community involvement
• Emphasis on personal wellness
• Virtual workout classes
• Discounts on tickets, events, hotels, childcare, groceries, etc.
• Employee assistance programs

Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $50,000 - $60,000. Salary is one component of the total earnings and rewards package offered.

About Us

Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit www.VaniamGroup.com

Applicants have rights under Federal Employment Laws to the following resources:

• Family & Medical Leave Act (FMLA) poster - https://www.dol.gov/agencies/whd/posters/fmla
• EEOC Know Your Rights poster - https://www.eeoc.gov/poster
• Employee Polygraph Protection Act (EPPA) poster - https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act