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Account Coordinator, Curio Science

Vaniam

United States

Remote

USD 50,000 - 60,000

Full time

2 days ago

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Job summary

A leading company seeks an Account Coordinator for Curio Science to support operations in non-CME scientific and clinical exchange programs. The role involves project management, client communication, and collaboration with healthcare providers. The ideal candidate will have a Bachelor's degree, strong customer service skills, and an ability to thrive in a remote environment.

Benefits

100% remote environment

Professional growth opportunities

Health benefits – medical, dental, vision

Generous parental leave

401(k) plan with company match

Flexible time off policy

Volunteer time off

Virtual workout classes

Discounts on tickets, events, hotels, childcare, groceries

Employee assistance programs

Qualifications

Bachelor’s degree required.
Awareness of legal/regulatory requirements in the pharmaceutical industry.
Strong focus on customer service.

Responsibilities

Serve as the project point of contact for internal teams and clients.
Create and maintain project timelines with input from internal team members.
Track progress of activity against established timelines.

Skills

Customer Service Focus

Interpersonal Skills

Communication Skills

Organizational Skills

Time Management Skills

Education

Bachelor's degree

Tools

Microsoft Office

Zoom

Slack

Account Coordinator, Curio Science

What You’ll Do

As our Account Coordinator, Curio Science, you will support the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.

A Day in the Life

Deliverables

Serve as theproject pointof contact for internal teams (scientific communications, creative, client services, finance, etc.), clients, and healthcare providers
Create and maintain project timelines, with input from internal team members
Track progress of activity against established timelines
Execute program plan based on working budget and manage against funding obtained
Initiate, execute, and measure effectiveness of audience generation
Provide onsite project management

Client Responsibility

Conduct regular project status meetings with internal core team and clients as necessary
Prepare, schedule, and conduct virtual trainings for expert advisors
Maintain contact with healthcare providers throughout the course of the meeting

Internal Responsibility

Participate in department-wide meetings, training and activities
Understand and follow processes and best practices
Participate in company trainings, meetings and functions

Business Development

Partner with account managers and cross-functional teams to support Vaniam Group business development initiatives

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

Bachelor’s degree
Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
Strong customer service focus; history of looking for the above and beyond solutions

Skills and competencies

Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
Understanding of Curio Science offerings and can describe them to current and potential clients, faculty, and healthcare provider attendees
Proficiency inMicrosoft Office, Zoom, Slack, and other similar systems
Demonstrate ability to prioritize/plan work activities and meet tight deadlines
Ability to manage and prioritize personal and/or team workload
Responds well under pressure, is flexible
Results-oriented with a commitment to accountability
Strong organizational and time management skills
Ensure the highest standards of quality control of client materials, and as appropriate, develop best practices protocols for project teams to facilitate such quality control

Travel Requirements

Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (50% travel expected)

The Team You’ll Work Closest With

You will work closely with the Curio Science and leadership teams, with additional collaborations with Scientific Communications and Creative Solutions teams based on project type and client.

Why You’ll Love Us

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development throughVaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility

Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Emphasis on personal wellness

Virtual workout classes
Discounts on tickets, events, hotels, childcare, groceries,etc
Employee assistance programs

Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $50,000 - $60,000. Salary is one component of the total earnings and rewards package offered.

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