Account Coordinator Cosmetics

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking an Account Coordinator who will manage retail activities related to vendor lines across all stores. This role requires meeting sales and financial targets, developing associates, and maintaining communication with leadership.

Preferred candidates will have a degree or equivalent experience in retail and supervisory experience, alongside proficiency in Excel and social media platforms. The role offers a dynamic environment with regular store visits.

Qualifications

• Minimum of 1-3 years supervisory experience in a retail environment.
• Beauty retail experience and artistry skills preferred.

Responsibilities

• Manage sales and financial productivity for vendor lines.
• Train and develop associates to achieve KPIs.
• Maintain written and verbal communication with leadership.
• Ensure effective merchandise presentation and promotions.

Skills

Sales analysis

Team development

Retail operations knowledge

Proficient in Excel

Social media proficiency

Education

Four-year degree or equivalent experience

Job description

Overview

The Account Coordinator manages and coordinates all retail activities relating to their vendor line in all stores carrying the vendor's merchandise. This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by Belk stores.

Essential Functions

• Sales & Financial Productivity: Meet and/or exceed line‑specific annual sales plan, seasonal gift and event goals; meet and/or exceed gift goals (gift with purchase, gift with visit) and manage the promotional calendar; plan, execute, and meet or exceed localized events and National Makeup Artistry events.
• Analyze and monitor associate sales per hour goals, units per transaction goals, and credit application goals via the Belk scorecard.
• Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.).
• Counter Manager & Associate Development: Monitor and review associate scorecard results; create a plan to coach and develop associates to meet and exceed key KPIs; recruit, hire, develop, train, and coach top beauty advisor talent to ensure hours utilization; ensure the utilization of Concierge and clientele development by each Beauty Advisor; recognize top performers; coach sales associates who are performing below expectations; evaluate, recommend, and deliver sales associate training as necessary; identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor.
• Visit stores regularly (minimum 5 days a week); spend 6 hours per visit with clear brand focus; interact with Sales Associates, ASMs, STMs, and Store Manager during visits; create and maintain relationships that influence the entire store to drive sales.
• Communications: Maintain consistent verbal and written communication with Belk field/corporate leadership and line‑specific field executives; present and participate on weekly leadership call with Belk VP/buyer and vendor leadership; attend and present (as required) internal and vendor‑specific business meetings.
• Merchandise Presentation & Promotions: Follow established visual merchandising concepts as published by Belk Corporate Visual; ensure timely floor setup for promotional events and seasonal business activities; coordinate execution of approved in‑store promotional events and contests; inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness).

Education & Experience

• Four‑year degree or equivalent experience in a retail environment.
• 1‑3 years supervisory experience in a business/functional area; beauty retail experience and artistry skills.

Knowledge, Skills & Abilities

• Proficient in Excel, Microsoft Word, and social platforms (Instagram, Facebook, etc.).
• Good understanding of retail store operations.

Equal Employment Opportunity Statement

Belk is an equal‑opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.