Account Coordinator

Nahan; Saint Cloud (MN); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

100% Employer Paid Life Insurance

Short/Long Term Disability Insurance

401K with Employer Match

Vacation/Holiday

Sick & Safe Time

Job summary

Nahan in Minnesota is seeking an Account Coordinator to support the Client Services team across pre- and post-production tasks for commercial print and direct mail. The role focuses on accurate ticket handling, proofs, and timely reporting to clients.

The position requires strong MS Office skills, attention to detail, and excellent communication. It operates in a hybrid environment with on-site days and collaboration across departments.

Qualifications

• Proficient in MS Office (Word, Excel, PowerPoint)
• Ability to work within tight timelines and respond quickly to urgent requests
• Strong attention to detail and quality
• Strong time management and organizational skills
• Effective verbal, written and listening communication
• Flexibility to work across the Client Services department as needed
• Fluency in English, both written and verbal

Responsibilities

• Support the Client Services Team with pre-production tasks (job tickets, revisions, proofs) and postal submissions
• Assist with post-production activities (routing, shipping, report preparation for clients)
• Handle client-specific tasks as they arise and keep Account Managers informed of concerns or opportunities
• Support 6S initiatives and adhere to safety and quality policies
• Perform other duties as assigned

Skills

MS Office

Time management

Attention to detail

Communication

Team collaboration

English fluency

Education

High School Diploma

Associate’s degree or customer service experience

Job description

Brief Description

Job Posting

WE ARE LOOKING FOR INDIVIDUALS WHO ARE ENERGETIC, MOTIVATED, EAGER TO LEARN, GROW AND DEVELOP THEIR SKILLS, WHILE DISPLAYING A TEAM AND GROWTHMIND SET TO JOIN OUR GROWING PRINTING BUSINESS!

Job Title: Account Coordinator Department: Client Services

Reports To: Manager, Client Services FLSA Status: Non-Exempt

Shift: Onsite, M-F Days Wage Range: $22.00-$27.00

# of days on site is determined by business needs

• Base pay is based on job-related skills, experience, credentials, role scope, and location. Candidates outside the posted range are encouraged to apply, as qualifications and market factors may influence consideration.

Job Summary:

The Account Coordinator is responsible for supporting the Client Services team on various commercial print and direct mail job functions.

Essential Duties And Responsibilities

• Support the Client Services Team with various pre-production tasks, including but not limited to, job ticket entry, job revisions, proof review and signoffs, while also assisting with postal promotion submissions and archiving.
• Assist the Client Services Team with post-production activities, including but not limited to, sample receipt, routing, and shipping, and preparing and delivering reports to clients.
• Assist the Client Services Team with client specific tasks as they occur.
• keep Account Managers informed of any job-related concerns or opportunities that arise with their assigned clients.
• Support 6S initiatives.
• Follow all Safety and Quality policies and procedures.
• Perform other as assigned.

Skills And Abilities Required

• Proficient in MS Office (Word, Excel, PowerPoint, etc.)
• Ability to work within tight timelines and respond quickly to urgent requests.
• Strong attention to detail and quality, as well as strong problem-solving skills.
• Strong time management and organizational skills.
• Demonstrate effective communication skills (verbal, written and listening).
• Flexibility to work across the entire Client Services department as needed.
• Proficiency/fluent with English language, both written and verbal.

Education And Experience Required

• High School Diploma Required.
• Associate’s degree or experience in a customer service environment strongly preferred.
• Experience with direct mail and commercial print is helpful but not required.

Benefits

• Medical
• Dental
• Vision
• 100% Employer Paid Life Insurance
• 100% Employer Paid Short Term & Long-Term Disability Insurance
• Other Voluntary Employee Benefits i.e. (Accident & Critical Illness)
• 401K with Employer Match
• Vacation/Holiday
• Sick & Safe Time (where applicable by state)

Work Environment and Physical Demands

The work environmental characteristics and physical demands described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a hybrid office environment with exposure to a Manufacturing environment on occasion. While performing the duties of this job inside and outside the manufacturing facility/office setting, the employee is frequently exposed to normal to moderate working conditions for a hybrid office and manufacturing facility with a noise level that is usually quiet - moderate with minimal to some interruptions. The role routine uses office equipment, software and hardware.

While performing the duties of this job, the employee is regularly required to talk or hear, type, write and be exposed to regular meetings, both virtually and in person. The employee may be required to stand/sit for long periods of time as well as use hands or fingers to reach or handle, and to reach with hands and arms. The employee is sometimes required to stand, walk, climb, balance, stoop, kneel, crouch or crawl. The employee will regularly lift 25lbs or more at a time. All vision abilities are required to encompass close-up work. Employees must be able to tolerate and endure extended seasonal hours and maintain alertness to meet deadlines.

Occasionally while performing duties of this job, the employee may be exposed to machinery and moving parts, airborne particles including paper dust and hazardous materials or fumes, which may require the use of PPE. The employee may be exposed to adverse weather conditions, extended seasonal hours, high precarious places, and confined spaces. The nose level in some of the work environments may require the use of hearing protection.

About The Company

Nahan was founded 60 plus years ago by a local family in the heart of Minnesota. It is a deeply human company from how we work with each other, how we serve our clients, to how we reach customers. We provide full service direct marketing with award winning results. Innovation and insight inform everything we do. Our success is rooted in putting people first, doing the right thing for our clients and associates and delivering the highest levels of quality. In a world where personalization and customization are valued above all, we make messages feel personal while keeping the process simple. We’re here to listen to, create and deliver results to our clients. Our winning track record is based on proof, not promises. We consistently deliver big wins, better performance and continual growth for marketers. We’re Nahan-real people making real connections.

Disclaimer

This job description is not a complete description of responsibility but reflects the general qualifications, duties and/or responsibilities necessary to perform this position. All candidates who receive a written offer of employment will be required to successfully complete and pass all or some of the following: a background check, a physical test, as well as test for commonly abused controlled substances in accordance with the Company’s Drug Free Workplace Policy. Nahan reserves the right to revise the job description as a circumstance warrant. Nahan is an at-will employer, which means that either the employee or the company may terminate the relationship at any time, with or without notice, and with or without cause.

Base pay is based on job-related skills, experience, credentials, role scope, and location. Candidates outside the posted range are encouraged to apply, as qualifications and market factors may influence consideration.

Nahan is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability or any other characteristic projected by law.

Work Authorization: Applicants must be legally authorized to work in the United States at the time of application. Nahan is unable to sponsor employment visas now or in the future for this position.