Account Coordinator

FOX News Channel; New York (NY); Hybrid; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Paid time off

Job summary

Fox News Channel is seeking an entry-level Account Coordinator within FOX Client Services to support client relationships and ensure campaigns run smoothly from start to finish. You will collaborate across departments to execute schedules, manage changes, and assist with invoicing and reporting.

Growth potential exists across FOX Sports, Entertainment, and News divisions. The role emphasizes organization, proactive problem-solving, and excellent communication in a fast-paced environment, with

Qualifications

• Prior work or intern experience in media and/or related customer service.
• Experience with Excel and PowerPoint.
• A keen eye toward process adherence to create a smooth workflow.
• Ability to clearly communicate, act with a sense of urgency and meet deadlines.
• Highly organized with excellent attention to detail.
• A collaborative team player who works well with diverse groups.
• Proactive problem-solver who takes the initiative to address client needs.
• Adaptable and resilient, able to manage a fast-paced environment and changing priorities with composure.

Responsibilities

• Support Account Executive and Account Managers in the maintenance of Linear TV deals by maintaining an assigned book of business; entering and confirming all schedule details of orders (units, dates, dayparts, rotations, targeting, pricing).
• Communicates across multiple internal departments Pricing & Planning, Traffic/Operations, Finance/AR, Research, Brand Partnerships, and other Client Services teammates to facilitate flawless deal stewardship and campaign execution
• Execute client requested changes such as brand allocations, commercial movement across weeks or dayparts, etc in a timely manner and sending confirmations in the form of change notices with updated flowcharts
• Execute internal schedule changes e.g. programming changes, makegoods etc and confirm changes to client
• Partner with Commercial Ad Operations to obtain any missing commercial creative
• Assist AM in monitoring delivery pacing; flag any accounts at risk for under-delivery and books ADUs as needed
• Pull pre- and/or post-logs upon client request
• Serve as day-to-day contact for agency/client assistants on schedules, capture client requests resolving issues in a timely manner with clear follow-through.
• Validate invoices against delivery and pricing; resolve discrepancies with Finance/AR.

Skills

Media experience

Customer service

Excel

PowerPoint

Attention to detail

Organizational skills

Communication

Proactive problem-solver

Education

Bachelor’s degree

Job description

OVERVIEW OF THE COMPANY

Fox Corporation Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

FOX Client Services is the Account Management team dedicated to delivering best-in-class service for our agency and brand partners. We thrive in a fun, fast-paced environment and focus on post-sale campaign execution and stewardship to drive results. The team builds strong client relationships and collaborates with key internal stakeholders to refine support strategies, monitor and optimize campaign performance, and ensure accurate invoice and revenue reporting. We are seeking a highly organized and motivated Account Coordinator to join our team. In this entry level position, the Account Coordinator will play a key part in supporting client relationships, ensuring campaigns run smoothly from start to finish, and helping deliver exceptional service that drives results. Working across all the FOX Sports, Entertainment and News, there is great potential for growth and achievement within the organization.

A SNAPSHOT OF YOUR RESPONSIBILITES

• Support Account Executive and Account Managers in the maintenance of Linear TV deals by maintaining an assigned book of business; entering and confirming all schedule details of orders (units, dates, dayparts, rotations, targeting, pricing).
• Communicates across multiple internal departments Pricing & Planning, Traffic/Operations, Finance/AR, Research, Brand Partnerships, and other Client Services teammates to facilitate flawless deal stewardship and campaign execution
• Execute client requested changes such as brand allocations, commercial movement across weeks or dayparts, etc in a timely manner and sending confirmations in the form of change notices with updated flowcharts
• Execute internal schedule changes e.g. programming changes, makegoods etc and confirm changes to client
• Partner with Commercial Ad Operations to obtain any missing commercial creative
• Assist AM in monitoring delivery pacing; flag any accounts at risk for under-delivery and books ADUs as needed
• Pull pre- and/or post-logs upon client request
• Serve as day-to-day contact for agency/client assistants on schedules, capture client requests resolving issues in a timely manner with clear follow-through.
• Validate invoices against delivery and pricing; resolve discrepancies with Finance/AR.

WHAT YOU WILL NEED

• Prior work or intern experience in media and/or related customer service
• Experience with Excel and PowerPoint
• A keen eye toward process adherence to create a smooth workflow
• Ability to clearly communicate, act with a sense of urgency and meet deadlines
• Highly organized with excellent attention to detail
• A collaborative team player who works well with diverse groups
• Proactive problem-solver who takes the initiative to address client needs
• Skilled at balancing competing clients and workflow demands to maintain accuracy
• Adaptable and resilient, able to manage a fast-paced environment and changing priorities with composure.

NICE TO HAVE

• Bachelor’s degree

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $23.50-27.89 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. View more detail about FOX Benefits.

We’re disruptors. We’re big dreamers. We’re believers in the future, in possibility, in potential. We’re reinventing the world, every day. We create content for audiences big and small, global and local. We put our audiences first, and work hard to bring them stories they’ll love, wherever they are and however they watch, listen and learn. Whatever your discipline, from on-air talent to behind-the-scenes tech guru to business and finance, the career opportunities at FOX are exciting, rewarding and game-changing. We seek out the most talented individuals – the dreamers, the disruptors and the visionaries –and we want them to know that they matter. We’re committed to helping every single one of our employees feel valued and inspired, every day.