Account Coordinator

iHeartMedia; New York (NY); On-site; USD 2,915,000 - 3,644,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Life insurance

Paid vacation and sick time

Paid company holidays

401K plan

Employee Assistance Program (EAP)

Job summary

Unified is a leading provider of paid social advertising services seeking an Account Coordinator to support campaign execution and client relations. You will work within a fast-growing team to analyze data, prepare reports, and optimize campaigns with a focus on efficiency and impact.

You will collaborate with Account Managers, test internal tech, and contribute to ongoing process improvements in a dynamic environment. Remote work is available with NY location considerations.

Qualifications

• Analytical, organized and able to balance a variety of tasks.
• Comfortable doing basic math and working with numbers.
• Proficient in Excel and data analysis tools.
• Strong communication skills with internal teams and clients.
• Proactive problem solving with attention to detail.

Responsibilities

• Assist in pulling platform data and preparing client/internal reports.
• Analyze campaign performance across social platforms and programmatic DSP/SSP tools.
• Support client relations as day-to-day contact for assigned accounts.
• Design and refine operational processes for efficiency and quality.
• Beta test internal tools and provide actionable feedback.
• Participate in regular trainings and team meetings.
• Ensure client goals are met through proactive management and optimization.

Skills

Analytical

Attention to detail

Excel proficiency

Communication

Problem solving

Time management

Tools

Microsoft Excel

Google Docs

Job description

The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. And we were just recognized as one of the Top Media Sales Organizations by The Myers Report! In fact, iHeart has: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.

As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.

Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

Unified is a leading provider of advertising services that adopts a comprehensive approach to paid social advertising. We have a best‑class team of digital experts who harness purpose‑built technology to deliver operational excellence and holistic insights across all major social platforms. Our firm belief is that the best marketing insights fuel the best performance, and at Unified, we deliver both seamlessly. As a leading provider of paid social advertising services, we stand out with industry‑leading media experts, underpinned by robust data and technology. With over a decade of experience in managed service partnerships with some of the world's largest brands, Unified maintains an unwavering focus on digital advertising services and technology. Our proprietary technology provides our internal team and customers with a strategic and holistic real‑time view of their digital investments. Pioneering paid social over 14 years ago, Unified holds a unique position as one of the few partners with direct API access to major platforms, including Meta, X, Snapchat, Pinterest, YouTube, LinkedIn, TikTok, and Reddit. Join Unified as we continue to redefine the digital advertising landscape through innovation, expertise, and cutting‑edge technology. We are looking for a highly motivated Account Coordinator to join our fast‑growing company and work in a holistic role focused on supporting the campaign execution and client relations teams. ACs are responsible for working with both our team of Account Managers to sustain and grow our clients' advertising efforts.

What You’ll Do:

• Assist in pulling platform data & preparing reports for clients and internal teams.
• Prepare campaign analysis of paid initiatives across social publishers, as well as programmatic DSP/SSP platforms such as Beeswax, Groundtruth, and Amazon.
• Assist in client relations, managing and supporting your clients as a day-to-day point of contact.
• Create and execute operations processes with an eye on efficiency, safeguards, and continuous improvement to ensure the success of both client teams and the ad operations team.
• Beta test internal proprietary technology and provide recommendations and feedback.
• Participate in weekly training, daily team meetings, quarterly company-wide meetings, and more.
• Ensure client goals are met through proactive management and optimization.

What You’ll Need:

Who you are:

• Analytical, organized, and able to balance a variety of to-dos both long- and short-term.
• Not afraid of getting down and dirty with numbers and basic math.
• Great with Excel and looking to use it in a dynamic way.
• Results-driven, with a focus on ROI.
• Comfortable speaking up in meetings and aren’t afraid to bring up ideas you have for improvement.
• Able to proactively solve problems before they arise.
• Flexible and can adjust a rapidly changing business.
• Aware of the value of digital advertising and want to work in the space.
• Actively monitors the latest trends in social and digital advertising, including advertising formats, channels, and marketing technologies to keep up with the industry.

Need to have:

• Demonstrated interest in digital media in a personal or professional environment.
• Working knowledge of Microsoft Excel and Google Docs.
• Demonstrated ability to learn and work with new technology.
• Ability to communicate with teams internally and clients externally.
• Problem‑solving mentality with a high attention to detail.
• A proactive attitude and a willingness to lend a helping hand wherever needed.
• High level of accuracy and attention to detail.
• Demonstrable analytical skills.

What You’ll Bring:

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. $21.16 - $26.45

Location: VIRTUAL, NY

Position Type: Regular Time Type: Full time Pay Type: Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options.
• Company provided and supplemental life insurance.
• Paid vacation and sick time.
• Paid company holidays.
• A Spirit day to encourage and allow our employees to more easily volunteer in their community.
• A 401K plan.
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well‑being, family and caregiving.
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify.