Account Consultant IV - Middle Market (Remote)

Lensa; Baltimore (MD); Remote; USD 96,000 - 156,000; Full time

Job summary

Lensa is seeking an Account Consultant IV for a remote position focused on managing and growing complex accounts in the healthcare sector. The role requires a candidate with a strong sales background, including a health and life license, to ensure business success through effective client relationship management. The candidate will be responsible for achieving sales targets and contributing to company growth while working closely with the local team.

Benefits

Comprehensive benefits package

401k contribution programs

Qualifications

• 10 years sales/healthcare experience required.
• Current health and life license in MD, DC, and VA required.
• Ability to manage complex client relationships.

Responsibilities

• Renew and grow a book of business with complex accounts.
• Develop and implement account specific strategies.
• Manage client relationships and resolve issues promptly.

Skills

Customer service orientation

Problem-solving

Communication skills

Education

Bachelor's Degree in Business, Finance or related field

Tools

CRM and other client management tools

Job description

Account Consultant IV - Middle Market (Remote)

Account Consultant IV - Middle Market (Remote)

3 days ago Be among the first 25 applicants

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CareFirst BlueCross BlueShield.

Resp & Qualifications

CANDIDATES MUST LIVE IN THE MD, DC, VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS.

Purpose

CURRENT HEALTH & LIFE LICENSE IS REQUIRED

This position is responsible for renewing/growing a book business which includes the most complex and jumbo accounts with indemnity and managed care medical products, ancillary/specialty products, and life products. This position drives revenue and manages current and prospective relationships to ensure success with products. Leads sales initiatives and strategies within their assigned territory. Achieves sales and profitability objectives by effectively managing new and existing accounts.

Essential Functions

• Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies.
• Manages and develops a set of assigned accounts to increase productivity and sales of products, as well as identifies potential customers and sets approach strategies.
• Develops strong and long-term client relationships.
• Takes ownership of territory team initiatives and ensures deadlines are met.
• Resolves issues and handles client complaints quickly and effectively.
• Gets feedback and suggests ways to increase customer engagement.
  
  

Supervisory Responsibility

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

Qualifications

Education Level: Bachelor's Degree in Business, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Upon Hire Required

• Current health and life license for the jurisdictions of Maryland, DC, and Virginia.
  
  

Experience: 10 years sales/healthcare.

Preferred Qualifications

• Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred.
  
  

Knowledge, Skills And Abilities (KSAs)

• Knowledge and understanding of CRM and other client management tools.
• Strong customer service orientation.
• Ability to recognize, analyze, and solve a variety of problems.
• Excellent communication skills both written and verbal.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  
  

Salary Range: $96,000 - $156,000

Travel Requirements

Estimate Amount: 50 - 80% This position is expected to travel to see clients and prospective clients.

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Renewal 100-999 MD

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Physical Demands

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

REQNUMBER: 20938

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x

Get notified about new Account Consultant jobs in Baltimore, MD.

Mortgage Account Executive - Wholesale Division

Maryland, United States $115,000 - $140,000 2 days ago

Senior Mortgage Account Executive - Wholesale Division

Baltimore, MD
$74,000.00
-
$90,000.00
3 weeks ago

Elkridge, MD
$107,600.00
-
$239,800.00
1 week ago

Remote Sales Consultant: Drive Results, Define Your Career

Bel Air, MD $116,000 - $133,000 2 weeks ago

Mortgage Account Executive - Wholesale Division

Senior Mortgage Account Executive - Wholesale Division

Maryland, United States $180,950 - $312,000 1 day ago

Baltimore, MD $50,000 - $250,000 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.