Account Clerk Specialist - DPW

Grand Traverse County; Traverse City (MI); Sur place; USD 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health savings account

Vision plan

Dental insurance

Paid time off and holidays

Parental leave

Retirement match

Résumé du poste

Grand Traverse County in Traverse City, MI, seeks an Accounting/Clerical professional to handle customer assistance and diverse financial functions. You will reconcile accounts, process billing, and work with outside agencies to resolve discrepancies while ensuring county procedures are followed.

The role emphasizes accuracy, teamwork, and knowledge of basic accounting. A high school diploma is required, with 1–2 years of related experience and potential for professional growth within the county

Qualifications

• Provide customer assistance and financial functions within the department.
• Process billing, reconciliations, and collections following county procedures.
• Work with external agencies to reconcile accounts and enforce rules.

Responsabilités

• Processes, compiles, researches, and analyzes information related to customer accounts.
• Provides comprehensive customer service on complex policies and practices, in writing and verbally.
• Reviews financial transactions, receipts, and disbursements within guidelines.
• Performs audits and researches discrepancies to ensure compliance.
• Enters and reconciles account information; develops basic reports and spreadsheets.

Connaissances

Customer service

Financial reconciliation

Data entry

Formation

High School Diploma or GED

Associates degree substitution possible

Outils

Accounting software

Description du poste

_Grand Traverse County is a team of passionate and incredible people who are committed to providing responsive, effective quality service to our up-north community. We strive to be a leader in innovative, effective, collaborative, and sustainable county government. We offer stable work environments and competitive salaries to both full- time and part-time employees. Understanding the many challenges facing today’s professionals and families, we offer a competitive compensation package including an impressive list of benefits and time off._Job Description:Primary functions of the job are to provide customer assistance and complex and varied financial functions related to customer accounts and accounting functions within a department. Incumbents work with outside agencies and companies to reconcile accounts, establish financial responsibilities, process billing and collections, and enforce County rules and procedures. Employees in this job have no formal supervisory role, however, may train, guide, or lead employees in the designated work unit. Employees work as part of a team and are responsible for ensuring that the team meets its objectives.Employees must meet the minimum requirements, conditions of employment, and be able to perform successfully all essential duties and responsibilities with or without reasonable accommodations.*PRIMARY DUTIES AND RESPONSIBILITIES *_(may include but are not limited to the following)_* Processes, compiles, researches, and analyzes information, and prepares and verifies statements, reports and billings related to customer accounts within established procedures.\\** Provides comprehensive customer service, including delivery of accurate, prompt, and courteous assistance on complex policies, guidelines, and standard practices to internal and external customers, both verbally and in writing.\\** Reviews, evaluates, and processes financial transactions, receipts, and disbursements within established guidelines.\\** Performs a variety of specialized research and audits regarding accounts in assigned area of responsibility and resolves related discrepancies or erroneous data to ensure compliance with established rules, court orders, policies and laws.\\** Works collaboratively with other County employees and government entities to research and resolve issues.\\** Reviews technical and legal documents, determines, and takes appropriate action within established guidelines.\\** Enters, verifies, and reconciles account information and customer data. May develop spreadsheets, databases, or reports.\\** Establishes, monitors, maintains, and closes customer accounts as necessary.\\** Performs basic mathematical calculations to balance, reconcile, and maintain records.\\** Sorts, files, and maintains materials and filing systems (paper, computer or imaging), retrieves file materials, and keeps a record of file movement.\\** Performs a variety of routine clerical activities in support of the assigned department.\\** Uses a wide variety of office machines such as printers, personal computers, facsimile machine, postage machine, adding machine, scanners, and copiers.*EDUCATION, FORMAL TRAINING, AND EXPERIENCE *_(minimum requirements)_* High School Diploma or G.E.D. supplemented by advanced college coursework in Accounting or related field\\** One to two years directly related experience* Associates degree in related field may substitute for the experience requirement*CERTIFICATIONS, LICENSES *_(minimum requirements)_None required.You really should see what we have to offer:* Medical: The County offers employees a high-deductible plan through Priority Health. To help cover the cost of the deductible, Grand Traverse County will deposit a contribution amount up to $2,000 into an employee Health Savings Account every year. You may also direct deposit funds into this account every pay period.* Vision: The County provides a no cost plan for employees. We also offer an enhanced plan through EyeMed.* Dental: Our dental insurance provider is Delta Dental. You will pay no costs or premium for diagnostic and cleaning services.* Wellness: Grand Traverse County is committed to creating a culture of health. We provide a variety of incentives and programs that allow you to live a healthy lifestyle.* Employee Recognition: We highly value our employees, which we show by providing our employees awards and recognition throughout the year, and on anniversary dates.* Tuition Reimbursement: Employees are reimbursed up to $5,250 annually for enrollment in courses at an accredited college, university, or trade school.* Vacation: Grand Traverse County provides a generous amount of vacation days to benefitted employees so you can spend time with family and friends.* Holidays: The County gives you 12 days a year to celebrate holidays. Beyond these 12 days, you will receive additional floating holidays to use at your discretion.* Personal Leave: Employees receive up to 72 hours annually depending on contract, to use for appointments, take care of family needs and other personal reasons. Employees are paid every year for unused personal leave up to 40 hours.* Parental Leave: Employees may take up to 6 months of leave to begin at birth or date of adoption of their child.* Retirement: Grand Traverse County offers a defined contribution through MERS. The plan includes a generous match that fully vests after 6 years of employment.* *457(b) Retirement Plans: *The County also offers optional 457(b) deferred compensation and Roth retirement plans with matching contributions up to an approved amount, based on applicable contract provisions.* Life Insurance: Benefitted employees automatically receive life insurance.* Short Term Disability: The County provides a plan through Mutual of Omaha, which pays two thirds of your salary or wages for a maximum of 182 days.* Long Term Disability: The County provides a plan through Mutual of Omaha, which pays 60 percent of your salary or wages for a maximum of 24 months.Work Location: In person