Account Associate (Workers Compensation)

Integrated Specialty Coverages, LLC; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A technology-driven commercial insurance wholesaler is seeking an Account Associate to provide administrative support for underwriting and broker tasks. The candidate should have at least one year of relevant insurance experience and a Property & Casualty Brokers License. This remote role includes entering data, managing customer communications, and ensuring compliance. Competitive hourly wage of $23.86 - $30.11/hr, with opportunities for employee ownership and various benefits.

Benefits

Employee Ownership Program

401(k) Plan with company match

Health Savings Account

Qualifications

• Minimum of 1 year of underwriting or related insurance experience.
• Must hold a Property & Casualty Brokers License.
• Ability to work collaboratively with team members.

Responsibilities

• Provide administrative support to underwriting and broker staff.
• Enter and update account, quote, and policy information in the system.
• Manage inbound calls to ensure a positive customer experience.

Skills

Underwriting experience

Proficiency in Microsoft Office Suite

Ability to work collaboratively

Flexibility and adaptability

Education

Property & Casualty Brokers License

Tools

Agency management system

Insurance industry-specific software

Job description

Account Associate (Workers Compensation)

Remote

About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market. Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

The Workers Compensation Wholesale Account Associate will provide administrative and operational support to senior underwriting and broker staff, ensuring accurate and timely completion of all marketing, service, data entry, and bind/post-bind tasks. This is a developing level position.

Position Responsibilities

• Enter and update account, quote, and policy information in the agency management system with a high degree of accuracy
• Accurately enter data received on applications into carrier online rating portals
• Ensure data integrity by following established naming conventions, coding standards, and documentation requirements
• Prepare, review, and process bind orders in coordination with the brokers and underwriters
• Complete post-bind tasks, Including policy issuance, endorsements and cancellations
• Confirm all required forms, signatures and documentation are complete
• Manage inbound calls, connecting customers and team members to ensure a seamless and positive experience
• Process mid-term changes, cancellations, reinstatements, and renewal documentation
• Track and follow up on outstanding carrier requests to ensure timely resolution
• Manage assigned task queues to ensure brokers/underwriters receive timely support
• Assist in preparing quote proposals, summaries, and market comparison documents when needed
• Ensure compliance with carrier and regulatory documentation requirements
• Communicate with carrier and retail agent partners
• Respond to requests for missing or corrected information promptly
• Provide administrative support to the business unit as needed

Minimum Qualifications

• Minimum of 1 year of underwriting or related insurance experience required
• Must have Property & Casualty Brokers License
• Proficiency in Microsoft Office Suite and ability to quickly learn industry-specific software
• Ability to work collaboratively with team members and other departments
• Strong desire to learn, explore new ideas, and seek out new knowledge
• Ability to be flexible, embrace change, and quickly pivot in response to shifting priorities

The target compensation for this role is $23.86 - $30.11/hr. Your Talent Acquisition representative can share more details with you if you advance in the interview process.

Benefits of Working at ISC

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• 401(k) Plan with company match contribution

Applicants may contact the ISC HR department via e-mail or phone to request accommodations that will allow the applicant to successfully complete the application process. Please contact ISC at [e-mail] or 760-599-7242.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

Must be legally authorized to work in the United States.

ISC participates in the Federal E-Verify program