Account Associate - State Farm Agent Team Member

Tdclayton; Winchester (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Tdclayton in Winchester, Virginia is seeking an Account Associate - State Farm Agent Team Member to enhance customer relations and drive agency growth. This role is crucial for managing customer accounts and ensuring satisfaction through effective service.

The ideal candidate should possess strong organizational skills and excellent communication abilities. Previous experience in insurance is preferred and offers an opportunity to develop professionally within a supportive environment.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent communication skills and prior customer service experience preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills and attention to detail

Excellent customer service and communication skills

Job description

Benefits

• License reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description

As Account Associate - State Farm Agent Team Member for T.D. Clayton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.