Account Associate - State Farm Agent Team Member

Andyvitella; Willow Grove (PA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An insurance agency in Willow Grove, PA, is looking for an Account Associate - State Farm Agent Team Member. The role involves managing customer accounts, assisting with policy changes, and processing insurance claims. Ideal candidates will have strong organizational skills and excellent customer service abilities. This position offers a competitive salary between $70,000 and $90,000, along with benefits including health insurance and opportunities for advancement.

Qualifications

• Must have strong organizational skills and attention to detail.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Willow Grove - PA

Benefits

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

I opened my agency in 2004, and since then we’ve built a team of six that values collaboration, consistency, and genuine care for our customers. Cultivating a positive work environment is important to us, which is why we offer half days leading up to holiday weekends, monthly team lunches at a restaurant of the team’s choosing, and a healthy balance between work and life. Our benefits include a 401k, health insurance, and the support needed to continue growing both personally and professionally. We’re looking for someone who wants to grow with the agency—someone who is hardworking, coachable, upbeat, and ready to contribute to a supportive, long-term team. If you’re excited about joining a place where your effort truly matters, you’ll feel right at home here.

Role Description

As Account Associate - State Farm Agent Team Member for Andrew Vitella - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation

\$70,000.00 - \$90,000.00 per year