Account Associate - State Farm Agent Team Member

Don Guzman; Stockton (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Flexible schedule

Competitive salary

Unlimited PTO after 1 year

Job summary

Don Guzman - State Farm Agent in Stockton, CA is seeking an Account Associate to support daily operations, grow customer relationships, and help clients find suitable insurance solutions. This full-time role offers competitive pay, a clear path for advancement, and a strong emphasis on service excellence.

The position includes a comprehensive benefits package with health insurance, a Simple IRA, licensing reimbursement, and generous paid time off.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Job description

Account Associate - State Farm Agent Team Member

Full Time in Stockton - CA - 95207

• License Reimbursement
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

About our agency

I opened my agency in 2004 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in B2B sales with Gateway Computers. As the company was winding down, an opportunity with State Farm came along and ultimately led me to build a new career in agency ownership. Outside of work, I'm a proud dad of two adult daughters and enjoy hiking, cooking, golfing, and spending time with family.

Giving back is important to our agency, and we're especially involved with local youth sports organizations and enjoy supporting young people in our community.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. After one year with the agency, team members also receive unlimited PTO, providing even greater flexibility.

Our culture is friendly, supportive, and focused on growth. I'm looking for someone with excellent customer service skills who is motivated, outgoing, and personable. Most importantly, I want someone who is hungry to keep learning, improving, and becoming the best version of themselves.

Role description

As Account Associate for Don Guzman - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $65,000.00 - $85,000.00 per year