Account Associate - State Farm Agent Team Member

Austen Hill - State Farm Agent

Seguin (TX)

On-site

USD 35,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Salary Plus Commission
License Reimbursement
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Job summary

Austen Hill - State Farm Agent in Seguin, TX is seeking an Account Associate to support daily operations and help customers with insurance and financial services.

You will grow the agency by building relationships, handling policy changes, processing claims, and coordinating with underwriters to issue policies.

The role emphasizes strong organization, excellent customer service, and the drive to advance within a supportive, performance-driven team.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Job description

Benefits:
  • Salary Plus Commission
  • License Reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Seguin, TX and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning
ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Austen Hill - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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