Account Associate - State Farm Agent Team Member

Charles Laubach - State Farm Agent; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous Sales Commission

Retirement plan

Competitive salary

Paid time off

Job summary

A State Farm agency in San Antonio, TX is seeking an Account Associate to assist in daily operations and customer relations. This role involves managing customer accounts, processing claims, and providing support for policy changes. The ideal candidate should possess strong organizational and communication skills, along with a focus on customer service. Join our team and help improve the lives of our customers while growing your career in a rewarding environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Grow the agency through meaningful customer relations.
• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Generous Sales Commission
• Retirement plan
• Competitive salary
• Paid time off

Overview

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in San Antonio, TX and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Responsibilities

• As Account Associate - State Farm Agent Team Member for Charles Laubach - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
• Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.