Account Associate - State Farm Agent Team Member

Zach Muzzy - State Farm Agent; Richmond (TX); Hybrid; USD 20,664 - 27,552; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Zach Muzzy - State Farm Agent is seeking an Account Associate in Richmond, Texas. In this role, you will support new and existing customers, guiding them through the onboarding process and assisting with claims. The position requires excellent organizational and communication skills.

This part-time position offers a flexible schedule with 15–20 hours per week, making it ideal for someone who enjoys both administrative work and customer service.

Qualifications

• Excellent organizational skills and attention to detail.
• Strong communication and customer service abilities.
• Experience in insurance, customer service, or administrative work preferred.

Responsibilities

• Guide new clients through the onboarding process.
• Process and follow up on insurance claims.
• Manage customer accounts and maintain accurate records.
• Assist with policy updates and respond to customer inquiries.
• Coordinate with underwriting to ensure timely issuance of policies.

Skills

Organizational skills

Communication skills

Customer service abilities

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description:

As an Account Associate for Zach Muzzy - State Farm Agent, you play a key role in supporting new and existing customers. You’ll guide new clients through the onboarding process, including forms, mileage verification, and underwriting follow-up. You'll also assist and support customers through the claims process. This role combines administrative precision with customer care, helping ensure a smooth and responsive experience.

You’ll collaborate with our team to maintain strong client relationships and provide reliable service during important moments. This is an ideal opportunity for someone who enjoys organized, behind-the-scenes work and also values customer connection.

Key Responsibilities:

• Guide new clients through the onboarding process.
• Process and follow up on insurance claims.
• Manage customer accounts and maintain accurate records.
• Assist with policy updates and respond to customer inquiries.
• Coordinate with underwriting to ensure timely issuance of policies.

Qualifications:

• Excellent organizational skills and attention to detail.
• Strong communication and customer service abilities.
• Experience in insurance, customer service, or administrative work preferred.
• Ability to work independently with minimal supervision.

Hours:

15–20 hours per week (flexible schedule)