Account Associate - State Farm Agent Team Member

Todd Markman; Northbrook (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Todd Markman in Northbrook, IL is seeking an Account Associate - State Farm Agent Team Member to support daily operations and grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, improving lives by proactively marketing relevant products and services.

Grow your career in a sociable, sales-minded environment with a team that values flexibility, community involvement, and a strong work-life balance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Northbrook - IL

Replies within 24 hours

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I began my State Farm agency career in June 2002 after graduating college. I had the privilege of working alongside my father, Mike Markman, at his long-established agency in Park Ridge. It was there that I developed a passion for helping people in their moments of need, building trust with clients that continues to drive how I lead my agencies today.

Across my two offices, we have a team of 10, collectively bringing well over 100 years of State Farm experience. Many of my team members have been with me for years, and their loyalty and expertise are the foundation of our success. We handle everything from simple customer needs to complex policy issues with professionalism and care. We make a point to keep our culture strong through team lunches and dinners throughout the year. I encourage flexibility and support a healthy work-life balance.

Giving back to the community is something I value deeply. My family and I volunteer with Feed My Starving Children several times a year, and I’m an active member of both the Wilmette and Northbrook Chambers of Commerce. I also stay involved with Glenbrook North athletics, where my son plays basketball.

Our office culture is built on respect, diversity, and collaboration. Between us, we speak five different languages, which allows us to serve a broad range of clients effectively. We work hard to be there for our customers every day — and we also make time to enjoy each other’s company, celebrate wins, and foster a workplace where people genuinely want to stay and grow.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Todd Markman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $60,000.00 per year

Account Associate - State Farm Agent Team Member

Full Time in Northbrook - IL

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I began my State Farm agency career in June 2002 after graduating college. I had the privilege of working alongside my father, Mike Markman, at his long-established agency in Park Ridge. It was there that I developed a passion for helping people in their moments of need, building trust with clients that continues to drive how I lead my agencies today. Across my two offices, we have a team of 10, collectively bringing well over 100 years of State Farm experience. Many of my team members have been with me for years, and their loyalty and expertise are the foundation of our success. We handle everything from simple customer needs to complex policy issues with professionalism and care. We make a point to keep our culture strong through team lunches and dinners throughout the year. I encourage flexibility and support a healthy work-life balance.

Giving back to the community is something I value deeply. My family and I volunteer with Feed My Starving Children several times a year, and I’m an active member of both the Wilmette and Northbrook Chambers of Commerce. I also stay involved with Glenbrook North athletics, where my son plays basketball.

Our office culture is built on respect, diversity, and collaboration. Between us, we speak five different languages, which allows us to serve a broad range of clients effectively. We work hard to be there for our customers every day — and we also make time to enjoy each other’s company, celebrate wins, and foster a workplace where people genuinely want to stay and grow.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Todd Markman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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