Account Associate - State Farm Agent Team Member

Kristy Beal - State Farm Agent; Mill Valley (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

David Wong - State Farm Agent in Mill Valley, CA is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful relationships and act as a liaison between customer needs and agency departments.

You will enhance lives by proactively marketing relevant products and services, including auto, home, life insurance, and retirement planning, with a focus on service excellence. Training provided.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Mill Valley, CA and help customers with their insurance and financial services needs, including:

• Auto insurance


• Home insurance


• Life insurance


• Retirement planning

ROLE DESCRIPTION:

As Account Associate for David Wong - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.i>
  
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.