Account Associate - State Farm Agent Team Member

Dionne James - State Farm Agent; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Health stipend

Signing bonus

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

Dionne James - State Farm Agent is seeking an Account Associate to help with daily business operations and customer success. In this role, you will manage customer accounts, assist with policy inquiries, and process insurance claims.

The ideal candidate will possess strong organizational skills and excellent customer service abilities, with prior experience in insurance preferred. This position offers various benefits including a competitive salary and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Previous experience in insurance or a related field preferred.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Benefits

• Licensing paid by agency
• Health stipend
• Signing bonus
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

Role Description

As an Account Associate - State Farm Agent Team Member for Dionne James - State Farm Agent, you are vital to our daily business operations and customer success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.