Account Associate - State Farm Agent Team Member

Beth Black - State Farm Agent

Melrose Park (IL)

On-site

USD 40,000 - 60,000

Full time

14 days+
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Benefits offered by this job

401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

Beth Black - State Farm Agent in Melrose Park, Illinois, is seeking an Account Associate to support daily operations and foster customer relations. In this role, you'll manage customer accounts, assist with policy inquiries, and process insurance claims, ensuring excellent service and support.

The ideal candidate will have strong organizational skills and previous experience in insurance or a related field. With a focus on career growth, this position offers a competitive salary and benefits, including health insurance and paid time off.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills
Customer service
Communication skills

Job description

Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Role Description

As Account Associate - State Farm Agent Team Member for Beth Black - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
Qualifications
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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